Mobile app Bitwarden refusing my login credentials #952

New Issue

MrUnknownDE · 2026-04-06T01:13:08+02:00

MrUnknownDE commented

2026-04-06 01:13:08 +02:00

Originally created by @IIIdefconIII on 9/5/2024

Vaultwarden Support String

Diagnostics
Versions
Server Installed Ok
1.32.0
Server Latest
1.32.0
Web Installed
2024.6.2b
Database
SQLite: 3.46.0
Checks
OS/Arch
linux / x86_64
Running within a container
Yes (Base: Debian)
Environment settings overridden
Yes
Uses a reverse proxy
Yes
IP header No Match
Config: X-Real-IP
Server: X-Forwarded-For
Internet access Ok
Yes
Internet access via a proxy
No
DNS (github.com) Ok
140.82.121.4
Date & Time (Local)
Server: 2024-09-05 16:00:49 +02:00
Date & Time (UTC) Server/Browser Ok Server NTP Ok Browser NTP Ok
NTP: 2024-09-05 14:00:49 UTC
Server: 2024-09-05 14:00:49 UTC
Browser: 2024-09-05 14:00:48 UTC
Domain configuration No Match No HTTPS
Server: http://localhost/admin/diagnostics
Browser: https://vaultwarden.iiidefconiii.info/admin//diagnostics

Vaultwarden Build Version

1.32.0

Deployment method

Official Container Image

Custom deployment method

Synology -_ Docker
Docker compose file
secret file with variable

Reverse Proxy

cloudflare

Host/Server Operating System

NAS/SAN

Operating System Version

DSM 7.2.2-72803

Clients

Android

Client Version

latest Bitwarden app from playstore

Steps To Reproduce

Go to 'Bitwarden..'
Click on Setup the custom dns URL, which workd on pc and in the pc chrome broser addon'
Put credential in + master key

Expected Result

Trying to log in the Bitwarden Offical app on android
When ever is stup my external dns url in the app its giving me this error

Actual Result

An Error has occures.

We were unable to proces your request. Please try again or contact us.

Logs

source: hyper_util::client::legacy::Error(
        Connect,
        ConnectError(
            "dns error",
            ResolveError {
                kind: NoRecordsFound {
                    query: Query {
                        name: Name("uptimekuma.iiidefconiii.info."),
                        query_type: AAAA,
                        query_class: IN,
                    },
                    soa: Some(
                        Record {
                            name_labels: Name("iiidefconiii.info."),
                            rr_type: SOA,
                            dns_class: IN,
                            ttl: 3600,
                            rdata: Some(
                                SOA {
                                    mname: Name("dakota.ns.cloudflare.com."),
                                    rname: Name("dns.cloudflare.com."),
                                    serial: 2350955127,
                                    refresh: 10000,
                                    retry: 2400,
                                    expire: 604800,
                                    minimum: 1800,
                                },
                            ),
                        },
                    ),
                    negative_ttl: Some(
                        1779,
                    ),
                    response_code: NoError,
                    trusted: true,
                },
            },
        ),
    ),
}
[2024-09-05 15:50:20.456][response][INFO] (icon_internal) GET /icons/<domain>/icon.png => 200 OK
[2024-09-05 15:51:13.626][request][INFO] GET /api/accounts/revision-date
[2024-09-05 15:51:13.626][response][INFO] (revision_date) GET /api/accounts/revision-date => 200 OK
[2024-09-05 15:58:18.226][request][INFO] GET /api/organizations/undefined/policies/token?token=undefined&email=undefine
[2024-09-05 15:58:18.226][response][INFO] (list_policies_token) GET /api/organizations/<org_id>/policies/token?<token> => 200 OK
[2024-09-05 16:00:08.682][request][INFO] GET /admin/diagnostics
[2024-09-05 16:00:08.687][response][INFO] (diagnostics) GET /admin/diagnostics => 401 Unauthorized
[2024-09-05 16:00:08.721][vaultwarden::api::notifications][INFO] Closing WS connection from 172.18.0.19
[2024-09-05 16:00:16.911][request][INFO] POST /admin
[2024-09-05 16:00:16.911][vaultwarden::api::admin][ERROR] Invalid admin token. IP: 172.18.0.19
[2024-09-05 16:00:16.912][response][INFO] (post_admin_login) POST /admin/ => 401 Unauthorized
[2024-09-05 16:00:48.096][request][INFO] POST /admin
[2024-09-05 16:00:48.099][response][INFO] (post_admin_login) POST /admin/ => 303 See Other
[2024-09-05 16:00:48.143][request][INFO] GET /admin//diagnostics
[2024-09-05 16:00:49.309][response][INFO] (diagnostics) GET /admin/diagnostics => 200 OK
[2024-09-05 16:03:31.187][vaultwarden::api::notifications][INFO] Closing WS connection from 172.18.0.19
[2024-09-05 16:03:31.280][request][INFO] GET /notifications/hub?access_token=eyJ0eXAiOiJKV1QiL
[2024-09-05 16:03:31.280][vaultwarden::api::notifications][INFO] Accepting Rocket WS connection from 172.18.0.19
[2024-09-05 16:03:31.280][response][INFO] (websockets_hub) GET /notifications/hub?<data..> => 200 OK
[2024-09-05 16:03:31.392][request][INFO] GET /api/accounts/revision-date
[2024-09-05 16:03:31.393][response][INFO] (revision_date) GET /api/accounts/revision-date => 200 OK
[2024-09-05 16:03:31.435][request][INFO] POST /identity/connect/token
[2024-09-05 16:03:31.441][response][INFO] (login) POST /identity/connect/token => 200 OK
[2024-09-05 16:03:31.500][request][INFO] GET /api/sync
[2024-09-05 16:03:31.556][response][INFO] (sync) GET /api/sync?<data..> => 200 OK

Screenshots or Videos

i dont have it it at the moment

Additional Context

Could be because im behind Cloudflare which i have to login on the browser on windows before i can get on the landing log-in page

*Originally created by @IIIdefconIII on 9/5/2024* ### Vaultwarden Support String ``` Diagnostics Versions Server Installed Ok 1.32.0 Server Latest 1.32.0 Web Installed 2024.6.2b Database SQLite: 3.46.0 Checks OS/Arch linux / x86_64 Running within a container Yes (Base: Debian) Environment settings overridden Yes Uses a reverse proxy Yes IP header No Match Config: X-Real-IP Server: X-Forwarded-For Internet access Ok Yes Internet access via a proxy No DNS (github.com) Ok 140.82.121.4 Date & Time (Local) Server: 2024-09-05 16:00:49 +02:00 Date & Time (UTC) Server/Browser Ok Server NTP Ok Browser NTP Ok NTP: 2024-09-05 14:00:49 UTC Server: 2024-09-05 14:00:49 UTC Browser: 2024-09-05 14:00:48 UTC Domain configuration No Match No HTTPS Server: http://localhost/admin/diagnostics Browser: https://vaultwarden.iiidefconiii.info/admin//diagnostics ``` ### Vaultwarden Build Version 1.32.0 ### Deployment method Official Container Image ### Custom deployment method Synology -_ Docker Docker compose file secret file with variable ### Reverse Proxy cloudflare ### Host/Server Operating System NAS/SAN ### Operating System Version DSM 7.2.2-72803 ### Clients Android ### Client Version latest Bitwarden app from playstore ### Steps To Reproduce 1. Go to 'Bitwarden..' 2. Click on Setup the custom dns URL, which workd on pc and in the pc chrome broser addon' Put credential in + master key ### Expected Result Trying to log in the Bitwarden Offical app on android When ever is stup my external dns url in the app its giving me this error ### Actual Result An Error has occures. We were unable to proces your request. Please try again or contact us. ### Logs ```text source: hyper_util::client::legacy::Error( Connect, ConnectError( "dns error", ResolveError { kind: NoRecordsFound { query: Query { name: Name("uptimekuma.iiidefconiii.info."), query_type: AAAA, query_class: IN, }, soa: Some( Record { name_labels: Name("iiidefconiii.info."), rr_type: SOA, dns_class: IN, ttl: 3600, rdata: Some( SOA { mname: Name("dakota.ns.cloudflare.com."), rname: Name("dns.cloudflare.com."), serial: 2350955127, refresh: 10000, retry: 2400, expire: 604800, minimum: 1800, }, ), }, ), negative_ttl: Some( 1779, ), response_code: NoError, trusted: true, }, }, ), ), } [2024-09-05 15:50:20.456][response][INFO] (icon_internal) GET /icons/<domain>/icon.png => 200 OK [2024-09-05 15:51:13.626][request][INFO] GET /api/accounts/revision-date [2024-09-05 15:51:13.626][response][INFO] (revision_date) GET /api/accounts/revision-date => 200 OK [2024-09-05 15:58:18.226][request][INFO] GET /api/organizations/undefined/policies/token?token=undefined&email=undefine [2024-09-05 15:58:18.226][response][INFO] (list_policies_token) GET /api/organizations/<org_id>/policies/token?<token> => 200 OK [2024-09-05 16:00:08.682][request][INFO] GET /admin/diagnostics [2024-09-05 16:00:08.687][response][INFO] (diagnostics) GET /admin/diagnostics => 401 Unauthorized [2024-09-05 16:00:08.721][vaultwarden::api::notifications][INFO] Closing WS connection from 172.18.0.19 [2024-09-05 16:00:16.911][request][INFO] POST /admin [2024-09-05 16:00:16.911][vaultwarden::api::admin][ERROR] Invalid admin token. IP: 172.18.0.19 [2024-09-05 16:00:16.912][response][INFO] (post_admin_login) POST /admin/ => 401 Unauthorized [2024-09-05 16:00:48.096][request][INFO] POST /admin [2024-09-05 16:00:48.099][response][INFO] (post_admin_login) POST /admin/ => 303 See Other [2024-09-05 16:00:48.143][request][INFO] GET /admin//diagnostics [2024-09-05 16:00:49.309][response][INFO] (diagnostics) GET /admin/diagnostics => 200 OK [2024-09-05 16:03:31.187][vaultwarden::api::notifications][INFO] Closing WS connection from 172.18.0.19 [2024-09-05 16:03:31.280][request][INFO] GET /notifications/hub?access_token=eyJ0eXAiOiJKV1QiL [2024-09-05 16:03:31.280][vaultwarden::api::notifications][INFO] Accepting Rocket WS connection from 172.18.0.19 [2024-09-05 16:03:31.280][response][INFO] (websockets_hub) GET /notifications/hub?<data..> => 200 OK [2024-09-05 16:03:31.392][request][INFO] GET /api/accounts/revision-date [2024-09-05 16:03:31.393][response][INFO] (revision_date) GET /api/accounts/revision-date => 200 OK [2024-09-05 16:03:31.435][request][INFO] POST /identity/connect/token [2024-09-05 16:03:31.441][response][INFO] (login) POST /identity/connect/token => 200 OK [2024-09-05 16:03:31.500][request][INFO] GET /api/sync [2024-09-05 16:03:31.556][response][INFO] (sync) GET /api/sync?<data..> => 200 OK ``` ### Screenshots or Videos i dont have it it at the moment ### Additional Context Could be because im behind Cloudflare which i have to login on the browser on windows before i can get on the landing log-in page

MrUnknownDE closed this issue

2026-04-06 01:13:08 +02:00

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Due Date

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Dependencies

No dependencies set.

Reference: github/vaultwarden#952