iOS app 2024.9.2 An error has occurred #907

New Issue

MrUnknownDE · 2026-04-06T00:42:15+02:00

MrUnknownDE commented

2026-04-06 00:42:15 +02:00

Originally created by @nathcoad on 10/1/2024

Vaultwarden Support String

Your environment (Generated via diagnostics page)

Vaultwarden version: v1.32.0
Web-vault version: v2024.6.2b
OS/Arch: linux/x86_64
Running within a container: true (Base: Debian)
Environment settings overridden: true
Uses a reverse proxy: true
IP Header check: false (X-Forwarded-For)
Internet access: true
Internet access via a proxy: false
DNS Check: true
Browser/Server Time Check: true
Server/NTP Time Check: true
Domain Configuration Check: true
HTTPS Check: true
Database type: SQLite
Database version: 3.46.0
Clients used:
Reverse proxy and version:
Other relevant information:

Config (Generated via diagnostics page)

Show Running Config

Environment settings which are overridden: DOMAIN, SIGNUPS_ALLOWED, SIGNUPS_VERIFY, INVITATIONS_ALLOWED, SHOW_PASSWORD_HINT, ADMIN_TOKEN, SMTP_HOST, SMTP_SECURITY, SMTP_PORT, SMTP_FROM, SMTP_USERNAME, SMTP_PASSWORD, SMTP_AUTH_MECHANISM, SMTP_ACCEPT_INVALID_CERTS

{
  "_duo_akey": null,
  "_enable_duo": false,
  "_enable_email_2fa": true,
  "_enable_smtp": true,
  "_enable_yubico": true,
  "_icon_service_csp": "",
  "_icon_service_url": "",
  "_ip_header_enabled": true,
  "_max_note_size": 10000,
  "_smtp_img_src": "cid:",
  "admin_ratelimit_max_burst": 3,
  "admin_ratelimit_seconds": 300,
  "admin_session_lifetime": 20,
  "admin_token": "***",
  "allowed_iframe_ancestors": "",
  "attachments_folder": "data/attachments",
  "auth_request_purge_schedule": "30 * * * * *",
  "authenticator_disable_time_drift": false,
  "data_folder": "data",
  "database_conn_init": "",
  "database_max_conns": 10,
  "database_timeout": 30,
  "database_url": "***************",
  "db_connection_retries": 15,
  "disable_2fa_remember": false,
  "disable_admin_token": false,
  "disable_icon_download": false,
  "domain": "*****://***************",
  "domain_origin": "*****://***************",
  "domain_path": "",
  "domain_set": true,
  "duo_context_purge_schedule": "30 * * * * *",
  "duo_host": null,
  "duo_ikey": null,
  "duo_skey": null,
  "duo_use_iframe": false,
  "email_2fa_auto_fallback": false,
  "email_2fa_enforce_on_verified_invite": false,
  "email_attempts_limit": 3,
  "email_change_allowed": true,
  "email_expiration_time": 600,
  "email_token_size": 6,
  "emergency_access_allowed": true,
  "emergency_notification_reminder_schedule": "0 3 * * * *",
  "emergency_request_timeout_schedule": "0 7 * * * *",
  "enable_db_wal": true,
  "enable_websocket": true,
  "event_cleanup_schedule": "0 10 0 * * *",
  "events_days_retain": null,
  "experimental_client_feature_flags": "fido2-vault-credentials",
  "extended_logging": true,
  "helo_name": null,
  "hibp_api_key": null,
  "http_request_block_non_global_ips": true,
  "http_request_block_regex": null,
  "icon_blacklist_non_global_ips": true,
  "icon_blacklist_regex": null,
  "icon_cache_folder": "data/icon_cache",
  "icon_cache_negttl": 259200,
  "icon_cache_ttl": 2592000,
  "icon_download_timeout": 10,
  "icon_redirect_code": 302,
  "icon_service": "internal",
  "incomplete_2fa_schedule": "30 * * * * *",
  "incomplete_2fa_time_limit": 3,
  "increase_note_size_limit": false,
  "invitation_expiration_hours": 120,
  "invitation_org_name": "CoadCorp",
  "invitations_allowed": true,
  "ip_header": "X-Real-IP",
  "job_poll_interval_ms": 30000,
  "log_file": "/data/vaultwarden.log",
  "log_level": "debug",
  "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f",
  "login_ratelimit_max_burst": 10,
  "login_ratelimit_seconds": 60,
  "org_attachment_limit": null,
  "org_creation_users": "",
  "org_events_enabled": false,
  "org_groups_enabled": false,
  "password_hints_allowed": true,
  "password_iterations": 100000,
  "push_enabled": false,
  "push_identity_uri": "https://identity.bitwarden.com",
  "push_installation_id": "***",
  "push_installation_key": "***",
  "push_relay_uri": "https://push.bitwarden.com",
  "reload_templates": false,
  "require_device_email": false,
  "rsa_key_filename": "data/rsa_key",
  "send_purge_schedule": "0 5 * * * *",
  "sendmail_command": null,
  "sends_allowed": true,
  "sends_folder": "data/sends",
  "show_password_hint": false,
  "signups_allowed": false,
  "signups_domains_whitelist": "",
  "signups_verify": true,
  "signups_verify_resend_limit": 6,
  "signups_verify_resend_time": 3600,
  "smtp_accept_invalid_certs": false,
  "smtp_accept_invalid_hostnames": false,
  "smtp_auth_mechanism": "Login",
  "smtp_debug": false,
  "smtp_embed_images": true,
  "smtp_explicit_tls": null,
  "smtp_from": "********************",
  "smtp_from_name": "Vaultwarden",
  "smtp_host": "*****************",
  "smtp_password": "***",
  "smtp_port": 587,
  "smtp_security": "starttls",
  "smtp_ssl": null,
  "smtp_timeout": 15,
  "smtp_username": "*********************",
  "templates_folder": "data/templates",
  "tmp_folder": "data/tmp",
  "trash_auto_delete_days": null,
  "trash_purge_schedule": "0 5 0 * * *",
  "use_sendmail": false,
  "use_syslog": false,
  "user_attachment_limit": null,
  "user_send_limit": null,
  "web_vault_enabled": true,
  "web_vault_folder": "web-vault/",
  "yubico_client_id": null,
  "yubico_secret_key": null,
  "yubico_server": null
}

Vaultwarden Build Version

v1.32.0

Deployment method

Official Container Image

Custom deployment method

No response

Reverse Proxy

caddy

Host/Server Operating System

Linux

Operating System Version

Ubuntu 22.04

Clients

iOS

Client Version

2024.9.2

Steps To Reproduce

Open app
Logon or authenticate with face id. With 2FA enabled or not, same symptoms
After logon, see popup "an error has occurred" before showing any stored passwords

Expected Result

My vault page should show stored data

Actual Result

App displays popup "an error has occurred"

Logs

vaultwarden  | [2024-10-01 07:37:08.829][request][INFO] GET /api/sync
vaultwarden  | [2024-10-01 07:37:08.829][request][INFO] GET /api/sync
vaultwarden  | [2024-10-01 07:37:08.857][response][INFO] (sync) GET /api/sync?<data..> => 200 OK
vaultwarden  | [2024-10-01 07:37:08.858][response][INFO] (sync) GET /api/sync?<data..> => 200 OK

Screenshots or Videos

No response

Additional Context

Tried logging out on app and logging back in again.
Tried removing app completely and re-installing
Tried removing app completely, powering off iPhone, powering back on and re-installing app
Same symptoms shown every time.

*Originally created by @nathcoad on 10/1/2024* ### Vaultwarden Support String ### Your environment (Generated via diagnostics page) * Vaultwarden version: v1.32.0 * Web-vault version: v2024.6.2b * OS/Arch: linux/x86_64 * Running within a container: true (Base: Debian) * Environment settings overridden: true * Uses a reverse proxy: true * IP Header check: false (X-Forwarded-For) * Internet access: true * Internet access via a proxy: false * DNS Check: true * Browser/Server Time Check: true * Server/NTP Time Check: true * Domain Configuration Check: true * HTTPS Check: true * Database type: SQLite * Database version: 3.46.0 * Clients used: * Reverse proxy and version: * Other relevant information: ### Config (Generated via diagnostics page) <details><summary>Show Running Config</summary> **Environment settings which are overridden:** DOMAIN, SIGNUPS_ALLOWED, SIGNUPS_VERIFY, INVITATIONS_ALLOWED, SHOW_PASSWORD_HINT, ADMIN_TOKEN, SMTP_HOST, SMTP_SECURITY, SMTP_PORT, SMTP_FROM, SMTP_USERNAME, SMTP_PASSWORD, SMTP_AUTH_MECHANISM, SMTP_ACCEPT_INVALID_CERTS ```json { "_duo_akey": null, "_enable_duo": false, "_enable_email_2fa": true, "_enable_smtp": true, "_enable_yubico": true, "_icon_service_csp": "", "_icon_service_url": "", "_ip_header_enabled": true, "_max_note_size": 10000, "_smtp_img_src": "cid:", "admin_ratelimit_max_burst": 3, "admin_ratelimit_seconds": 300, "admin_session_lifetime": 20, "admin_token": "***", "allowed_iframe_ancestors": "", "attachments_folder": "data/attachments", "auth_request_purge_schedule": "30 * * * * *", "authenticator_disable_time_drift": false, "data_folder": "data", "database_conn_init": "", "database_max_conns": 10, "database_timeout": 30, "database_url": "***************", "db_connection_retries": 15, "disable_2fa_remember": false, "disable_admin_token": false, "disable_icon_download": false, "domain": "*****://***************", "domain_origin": "*****://***************", "domain_path": "", "domain_set": true, "duo_context_purge_schedule": "30 * * * * *", "duo_host": null, "duo_ikey": null, "duo_skey": null, "duo_use_iframe": false, "email_2fa_auto_fallback": false, "email_2fa_enforce_on_verified_invite": false, "email_attempts_limit": 3, "email_change_allowed": true, "email_expiration_time": 600, "email_token_size": 6, "emergency_access_allowed": true, "emergency_notification_reminder_schedule": "0 3 * * * *", "emergency_request_timeout_schedule": "0 7 * * * *", "enable_db_wal": true, "enable_websocket": true, "event_cleanup_schedule": "0 10 0 * * *", "events_days_retain": null, "experimental_client_feature_flags": "fido2-vault-credentials", "extended_logging": true, "helo_name": null, "hibp_api_key": null, "http_request_block_non_global_ips": true, "http_request_block_regex": null, "icon_blacklist_non_global_ips": true, "icon_blacklist_regex": null, "icon_cache_folder": "data/icon_cache", "icon_cache_negttl": 259200, "icon_cache_ttl": 2592000, "icon_download_timeout": 10, "icon_redirect_code": 302, "icon_service": "internal", "incomplete_2fa_schedule": "30 * * * * *", "incomplete_2fa_time_limit": 3, "increase_note_size_limit": false, "invitation_expiration_hours": 120, "invitation_org_name": "CoadCorp", "invitations_allowed": true, "ip_header": "X-Real-IP", "job_poll_interval_ms": 30000, "log_file": "/data/vaultwarden.log", "log_level": "debug", "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f", "login_ratelimit_max_burst": 10, "login_ratelimit_seconds": 60, "org_attachment_limit": null, "org_creation_users": "", "org_events_enabled": false, "org_groups_enabled": false, "password_hints_allowed": true, "password_iterations": 100000, "push_enabled": false, "push_identity_uri": "https://identity.bitwarden.com", "push_installation_id": "***", "push_installation_key": "***", "push_relay_uri": "https://push.bitwarden.com", "reload_templates": false, "require_device_email": false, "rsa_key_filename": "data/rsa_key", "send_purge_schedule": "0 5 * * * *", "sendmail_command": null, "sends_allowed": true, "sends_folder": "data/sends", "show_password_hint": false, "signups_allowed": false, "signups_domains_whitelist": "", "signups_verify": true, "signups_verify_resend_limit": 6, "signups_verify_resend_time": 3600, "smtp_accept_invalid_certs": false, "smtp_accept_invalid_hostnames": false, "smtp_auth_mechanism": "Login", "smtp_debug": false, "smtp_embed_images": true, "smtp_explicit_tls": null, "smtp_from": "********************", "smtp_from_name": "Vaultwarden", "smtp_host": "*****************", "smtp_password": "***", "smtp_port": 587, "smtp_security": "starttls", "smtp_ssl": null, "smtp_timeout": 15, "smtp_username": "*********************", "templates_folder": "data/templates", "tmp_folder": "data/tmp", "trash_auto_delete_days": null, "trash_purge_schedule": "0 5 0 * * *", "use_sendmail": false, "use_syslog": false, "user_attachment_limit": null, "user_send_limit": null, "web_vault_enabled": true, "web_vault_folder": "web-vault/", "yubico_client_id": null, "yubico_secret_key": null, "yubico_server": null } ``` </details> ### Vaultwarden Build Version v1.32.0 ### Deployment method Official Container Image ### Custom deployment method _No response_ ### Reverse Proxy caddy ### Host/Server Operating System Linux ### Operating System Version Ubuntu 22.04 ### Clients iOS ### Client Version 2024.9.2 ### Steps To Reproduce 1. Open app 2. Logon or authenticate with face id. With 2FA enabled or not, same symptoms 3. After logon, see popup "an error has occurred" before showing any stored passwords ### Expected Result My vault page should show stored data ### Actual Result App displays popup "an error has occurred" ### Logs ```text vaultwarden | [2024-10-01 07:37:08.829][request][INFO] GET /api/sync vaultwarden | [2024-10-01 07:37:08.829][request][INFO] GET /api/sync vaultwarden | [2024-10-01 07:37:08.857][response][INFO] (sync) GET /api/sync?<data..> => 200 OK vaultwarden | [2024-10-01 07:37:08.858][response][INFO] (sync) GET /api/sync?<data..> => 200 OK ``` ### Screenshots or Videos _No response_ ### Additional Context Tried logging out on app and logging back in again. Tried removing app completely and re-installing Tried removing app completely, powering off iPhone, powering back on and re-installing app Same symptoms shown every time.

MrUnknownDE closed this issue

2026-04-06 00:42:15 +02:00

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Due Date

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Dependencies

No dependencies set.

Reference: github/vaultwarden#907