An error occured on iOS #906

New Issue

MrUnknownDE · 2026-04-06T00:41:09+02:00

MrUnknownDE commented

2026-04-06 00:41:09 +02:00

Originally created by @imp1sh on 10/1/2024

Vaultwarden Support String

Your environment (Generated via diagnostics page)

Vaultwarden version: v1.30.5
Web-vault version: v2024.1.2b
OS/Arch: linux/x86_64
Running within a container: true (Base: Debian)
Environment settings overridden: true
Uses a reverse proxy: true
IP Header check: true (X-Real-IP)
Internet access: true
Internet access via a proxy: false
DNS Check: true
Browser/Server Time Check: true
Server/NTP Time Check: true
Domain Configuration Check: true
HTTPS Check: true
Database type: SQLite
Database version: 3.44.0
Clients used:
Reverse proxy and version:
Other relevant information:

Config (Generated via diagnostics page)

Show Running Config

Environment settings which are overridden: DOMAIN, SIGNUPS_ALLOWED, ADMIN_TOKEN, SMTP_HOST, SMTP_SSL, SMTP_PORT, SMTP_FROM, SMTP_USERNAME, SMTP_PASSWORD

{
  "_duo_akey": null,
  "_enable_duo": false,
  "_enable_email_2fa": false,
  "_enable_smtp": true,
  "_enable_yubico": true,
  "_icon_service_csp": "",
  "_icon_service_url": "",
  "_ip_header_enabled": true,
  "_smtp_img_src": "cid:",
  "admin_ratelimit_max_burst": 3,
  "admin_ratelimit_seconds": 300,
  "admin_session_lifetime": 20,
  "admin_token": "***",
  "allowed_iframe_ancestors": "",
  "attachments_folder": "data/attachments",
  "auth_request_purge_schedule": "30 * * * * *",
  "authenticator_disable_time_drift": false,
  "data_folder": "data",
  "database_conn_init": "",
  "database_max_conns": 10,
  "database_timeout": 30,
  "database_url": "***************",
  "db_connection_retries": 15,
  "disable_2fa_remember": false,
  "disable_admin_token": false,
  "disable_icon_download": false,
  "domain": "*****://*************",
  "domain_origin": "*****://*************",
  "domain_path": "",
  "domain_set": true,
  "duo_host": null,
  "duo_ikey": null,
  "duo_skey": null,
  "email_attempts_limit": 3,
  "email_change_allowed": true,
  "email_expiration_time": 600,
  "email_token_size": 6,
  "emergency_access_allowed": true,
  "emergency_notification_reminder_schedule": "0 3 * * * *",
  "emergency_request_timeout_schedule": "0 7 * * * *",
  "enable_db_wal": true,
  "event_cleanup_schedule": "0 10 0 * * *",
  "events_days_retain": null,
  "experimental_client_feature_flags": "fido2-vault-credentials",
  "extended_logging": true,
  "helo_name": null,
  "hibp_api_key": null,
  "icon_blacklist_non_global_ips": true,
  "icon_blacklist_regex": null,
  "icon_cache_folder": "data/icon_cache",
  "icon_cache_negttl": 259200,
  "icon_cache_ttl": 2592000,
  "icon_download_timeout": 10,
  "icon_redirect_code": 302,
  "icon_service": "internal",
  "incomplete_2fa_schedule": "30 * * * * *",
  "incomplete_2fa_time_limit": 3,
  "invitation_expiration_hours": 120,
  "invitation_org_name": "Vaultwarden",
  "invitations_allowed": true,
  "ip_header": "X-Real-IP",
  "job_poll_interval_ms": 30000,
  "log_file": null,
  "log_level": "Info",
  "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f",
  "login_ratelimit_max_burst": 10,
  "login_ratelimit_seconds": 60,
  "org_attachment_limit": null,
  "org_creation_users": "",
  "org_events_enabled": false,
  "org_groups_enabled": false,
  "password_hints_allowed": true,
  "password_iterations": 100000,
  "push_enabled": false,
  "push_identity_uri": "https://identity.bitwarden.com",
  "push_installation_id": "***",
  "push_installation_key": "***",
  "push_relay_uri": "https://push.bitwarden.com",
  "reload_templates": false,
  "require_device_email": false,
  "rsa_key_filename": "data/rsa_key",
  "send_purge_schedule": "0 5 * * * *",
  "sendmail_command": null,
  "sends_allowed": true,
  "sends_folder": "data/sends",
  "show_password_hint": false,
  "signups_allowed": false,
  "signups_domains_whitelist": "",
  "signups_verify": true,
  "signups_verify_resend_limit": 6,
  "signups_verify_resend_time": 3600,
  "smtp_accept_invalid_certs": false,
  "smtp_accept_invalid_hostnames": false,
  "smtp_auth_mechanism": null,
  "smtp_debug": false,
  "smtp_embed_images": true,
  "smtp_explicit_tls": false,
  "smtp_from": "********************",
  "smtp_from_name": "Vaultwarden - Password Tresor",
  "smtp_host": "**************",
  "smtp_password": "***",
  "smtp_port": 587,
  "smtp_security": "starttls",
  "smtp_ssl": true,
  "smtp_timeout": 15,
  "smtp_username": "*********************",
  "templates_folder": "data/templates",
  "tmp_folder": "data/tmp",
  "trash_auto_delete_days": null,
  "trash_purge_schedule": "0 5 0 * * *",
  "use_sendmail": false,
  "use_syslog": false,
  "user_attachment_limit": null,
  "user_send_limit": null,
  "web_vault_enabled": true,
  "web_vault_folder": "web-vault/",
  "websocket_address": "0.0.0.0",
  "websocket_enabled": true,
  "websocket_port": 3012,
  "yubico_client_id": null,
  "yubico_secret_key": null,
  "yubico_server": null
}

Vaultwarden Build Version

1.30.5

Deployment method

Official Container Image

Custom deployment method

Using Ansible to deploy as podman container

Reverse Proxy

nginx 1.22.1

Host/Server Operating System

Linux

Operating System Version

Debian 12.7

Clients

iOS

Client Version

dunno how to find out on iOS (latest)

Steps To Reproduce

Start iOS client
try to login with Master Password
An error occured

Expected Result

Login should be possible

Actual Result

An error occured message

Logs

reverse proxy logs:

my.domain.net-ssl_access.log:2001:4dd0:2aea:1b:d870:d487:1e4e:3ba0 - - [01/Oct/2024:12:43:35 +0200] "GET /api/devices/knowndevice HTTP/1.1" 200 5 "-" "Bitwarden_Mobile/2024.9.2 (iOS 17.6.1; Model iPhone)"
my.domain.net-ssl_access.log:2001:4dd0:2aea:1b:d870:d487:1e4e:3ba0 - - [01/Oct/2024:12:43:54 +0200] "POST /identity/accounts/prelogin HTTP/1.1" 200 72 "-" "Bitwarden_Mobile/2024.9.2 (iOS 17.6.1; Model iPhone)"

vaultwarden logs
[2024-10-01 10:43:35.233][request][INFO] GET /api/devices/knowndevice
[2024-10-01 10:43:35.233][response][INFO] (get_known_device) GET /api/devices/knowndevice => 200 OK
[2024-10-01 10:43:54.070][request][INFO] POST /identity/accounts/prelogin
[2024-10-01 10:43:54.070][response][INFO] (prelogin) POST /identity/accounts/prelogin => 200 OK

Screenshots or Videos

Additional Context

The problem only seem to surface on iOS. Running Linux Desktop Bitwarden client and webgui no problem.

*Originally created by @imp1sh on 10/1/2024* ### Vaultwarden Support String ### Your environment (Generated via diagnostics page) * Vaultwarden version: v1.30.5 * Web-vault version: v2024.1.2b * OS/Arch: linux/x86_64 * Running within a container: true (Base: Debian) * Environment settings overridden: true * Uses a reverse proxy: true * IP Header check: true (X-Real-IP) * Internet access: true * Internet access via a proxy: false * DNS Check: true * Browser/Server Time Check: true * Server/NTP Time Check: true * Domain Configuration Check: true * HTTPS Check: true * Database type: SQLite * Database version: 3.44.0 * Clients used: * Reverse proxy and version: * Other relevant information: ### Config (Generated via diagnostics page) <details><summary>Show Running Config</summary> **Environment settings which are overridden:** DOMAIN, SIGNUPS_ALLOWED, ADMIN_TOKEN, SMTP_HOST, SMTP_SSL, SMTP_PORT, SMTP_FROM, SMTP_USERNAME, SMTP_PASSWORD ```json { "_duo_akey": null, "_enable_duo": false, "_enable_email_2fa": false, "_enable_smtp": true, "_enable_yubico": true, "_icon_service_csp": "", "_icon_service_url": "", "_ip_header_enabled": true, "_smtp_img_src": "cid:", "admin_ratelimit_max_burst": 3, "admin_ratelimit_seconds": 300, "admin_session_lifetime": 20, "admin_token": "***", "allowed_iframe_ancestors": "", "attachments_folder": "data/attachments", "auth_request_purge_schedule": "30 * * * * *", "authenticator_disable_time_drift": false, "data_folder": "data", "database_conn_init": "", "database_max_conns": 10, "database_timeout": 30, "database_url": "***************", "db_connection_retries": 15, "disable_2fa_remember": false, "disable_admin_token": false, "disable_icon_download": false, "domain": "*****://*************", "domain_origin": "*****://*************", "domain_path": "", "domain_set": true, "duo_host": null, "duo_ikey": null, "duo_skey": null, "email_attempts_limit": 3, "email_change_allowed": true, "email_expiration_time": 600, "email_token_size": 6, "emergency_access_allowed": true, "emergency_notification_reminder_schedule": "0 3 * * * *", "emergency_request_timeout_schedule": "0 7 * * * *", "enable_db_wal": true, "event_cleanup_schedule": "0 10 0 * * *", "events_days_retain": null, "experimental_client_feature_flags": "fido2-vault-credentials", "extended_logging": true, "helo_name": null, "hibp_api_key": null, "icon_blacklist_non_global_ips": true, "icon_blacklist_regex": null, "icon_cache_folder": "data/icon_cache", "icon_cache_negttl": 259200, "icon_cache_ttl": 2592000, "icon_download_timeout": 10, "icon_redirect_code": 302, "icon_service": "internal", "incomplete_2fa_schedule": "30 * * * * *", "incomplete_2fa_time_limit": 3, "invitation_expiration_hours": 120, "invitation_org_name": "Vaultwarden", "invitations_allowed": true, "ip_header": "X-Real-IP", "job_poll_interval_ms": 30000, "log_file": null, "log_level": "Info", "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f", "login_ratelimit_max_burst": 10, "login_ratelimit_seconds": 60, "org_attachment_limit": null, "org_creation_users": "", "org_events_enabled": false, "org_groups_enabled": false, "password_hints_allowed": true, "password_iterations": 100000, "push_enabled": false, "push_identity_uri": "https://identity.bitwarden.com", "push_installation_id": "***", "push_installation_key": "***", "push_relay_uri": "https://push.bitwarden.com", "reload_templates": false, "require_device_email": false, "rsa_key_filename": "data/rsa_key", "send_purge_schedule": "0 5 * * * *", "sendmail_command": null, "sends_allowed": true, "sends_folder": "data/sends", "show_password_hint": false, "signups_allowed": false, "signups_domains_whitelist": "", "signups_verify": true, "signups_verify_resend_limit": 6, "signups_verify_resend_time": 3600, "smtp_accept_invalid_certs": false, "smtp_accept_invalid_hostnames": false, "smtp_auth_mechanism": null, "smtp_debug": false, "smtp_embed_images": true, "smtp_explicit_tls": false, "smtp_from": "********************", "smtp_from_name": "Vaultwarden - Password Tresor", "smtp_host": "**************", "smtp_password": "***", "smtp_port": 587, "smtp_security": "starttls", "smtp_ssl": true, "smtp_timeout": 15, "smtp_username": "*********************", "templates_folder": "data/templates", "tmp_folder": "data/tmp", "trash_auto_delete_days": null, "trash_purge_schedule": "0 5 0 * * *", "use_sendmail": false, "use_syslog": false, "user_attachment_limit": null, "user_send_limit": null, "web_vault_enabled": true, "web_vault_folder": "web-vault/", "websocket_address": "0.0.0.0", "websocket_enabled": true, "websocket_port": 3012, "yubico_client_id": null, "yubico_secret_key": null, "yubico_server": null } ``` </details> ### Vaultwarden Build Version 1.30.5 ### Deployment method Official Container Image ### Custom deployment method Using Ansible to deploy as podman container ### Reverse Proxy nginx 1.22.1 ### Host/Server Operating System Linux ### Operating System Version Debian 12.7 ### Clients iOS ### Client Version dunno how to find out on iOS (latest) ### Steps To Reproduce 1. Start iOS client 2. try to login with Master Password 3. An error occured ### Expected Result Login should be possible ### Actual Result An error occured message ### Logs ```text reverse proxy logs: my.domain.net-ssl_access.log:2001:4dd0:2aea:1b:d870:d487:1e4e:3ba0 - - [01/Oct/2024:12:43:35 +0200] "GET /api/devices/knowndevice HTTP/1.1" 200 5 "-" "Bitwarden_Mobile/2024.9.2 (iOS 17.6.1; Model iPhone)" my.domain.net-ssl_access.log:2001:4dd0:2aea:1b:d870:d487:1e4e:3ba0 - - [01/Oct/2024:12:43:54 +0200] "POST /identity/accounts/prelogin HTTP/1.1" 200 72 "-" "Bitwarden_Mobile/2024.9.2 (iOS 17.6.1; Model iPhone)" vaultwarden logs [2024-10-01 10:43:35.233][request][INFO] GET /api/devices/knowndevice [2024-10-01 10:43:35.233][response][INFO] (get_known_device) GET /api/devices/knowndevice => 200 OK [2024-10-01 10:43:54.070][request][INFO] POST /identity/accounts/prelogin [2024-10-01 10:43:54.070][response][INFO] (prelogin) POST /identity/accounts/prelogin => 200 OK ``` ### Screenshots or Videos ![IMG_20241001_124135_2274](https://github.com/user-attachments/assets/d7b043f1-3743-4cd4-b440-b71718b31f92) ### Additional Context The problem only seem to surface on iOS. Running Linux Desktop Bitwarden client and webgui no problem.

MrUnknownDE closed this issue

2026-04-06 00:41:09 +02:00

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Reference: github/vaultwarden#906