Verification code not working correctly #776

New Issue

MrUnknownDE · 2026-04-05T23:27:19+02:00

MrUnknownDE commented

2026-04-05 23:27:19 +02:00

Originally created by @PaulMcF1987 on 1/6/2025

Vaultwarden Support String

N/A

Vaultwarden Build Version

v2.28.1

Deployment method

Official Container Image

Custom deployment method

No response

Reverse Proxy

No

Host/Server Operating System

Linux

Operating System Version

Ubuntu

Clients

Web Vault

Client Version

No response

Steps To Reproduce

I have been using the 2-step login - Authenticator App for a while.
I have the authenticator code saved as teh TOTP on bitwarden and I also have it on Authy as a back up.

Today, I tried logging into my bitwarden web vault and it was telling mt that the TOTP was incorrect. I compaired it to the TOTP shown in Auth and they were different.
I then compaired the Authenticator codes and they were the same.

When I logged into the webvault, I then set up a new authenticator code to try and resolve the issue

Expected Result

In an ideal world, once I removed the old code and used the new one, it would have got everything working and back in sync

Actual Result

I copied the 6 digit code from the bitwarden extention and it was the wrong code, I then compaired with the code in authy and they were different. The code in authy worked as expected.

Logs

No response

Screenshots or Videos

No response

Additional Context

No response

*Originally created by @PaulMcF1987 on 1/6/2025* ### Vaultwarden Support String N/A ### Vaultwarden Build Version v2.28.1 ### Deployment method Official Container Image ### Custom deployment method _No response_ ### Reverse Proxy No ### Host/Server Operating System Linux ### Operating System Version Ubuntu ### Clients Web Vault ### Client Version _No response_ ### Steps To Reproduce I have been using the 2-step login - Authenticator App for a while. I have the authenticator code saved as teh TOTP on bitwarden and I also have it on Authy as a back up. Today, I tried logging into my bitwarden web vault and it was telling mt that the TOTP was incorrect. I compaired it to the TOTP shown in Auth and they were different. I then compaired the Authenticator codes and they were the same. When I logged into the webvault, I then set up a new authenticator code to try and resolve the issue ### Expected Result In an ideal world, once I removed the old code and used the new one, it would have got everything working and back in sync ### Actual Result I copied the 6 digit code from the bitwarden extention and it was the wrong code, I then compaired with the code in authy and they were different. The code in authy worked as expected. ### Logs _No response_ ### Screenshots or Videos _No response_ ### Additional Context _No response_

MrUnknownDE closed this issue

2026-04-05 23:27:19 +02:00

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Reference: github/vaultwarden#776