Cannot log in #739

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MrUnknownDE · 2026-04-05T23:08:24+02:00

MrUnknownDE commented

2026-04-05 23:08:24 +02:00

Originally created by @eclizotte on 1/24/2025

Vaultwarden Support String

I'm getting this error in docker, and I know my user name and passwords are correct.

[2025-01-24 03:16:02.517][start][INFO] Rocket has launched from http://0.0.0.0:80

[2025-01-24 03:17:28.974][request][INFO] GET /api/sync

[2025-01-24 03:17:28.975][vaultwarden::auth][ERROR] Error decoding JWT

[2025-01-24 03:17:28.975][auth][ERROR] Unauthorized Error: Invalid claim

[2025-01-24 03:17:28.975][vaultwarden::api::core::ciphers::_][WARN] Request guard Headers failed: "Invalid claim".

[2025-01-24 03:17:28.975][response][INFO] (sync) GET /api/sync?<data..> => 401 Unauthorized

[2025-01-24 03:17:29.022][request][INFO] POST /identity/connect/token

[2025-01-24 03:17:29.023][response][INFO] (login) POST /identity/connect/token => 400 Bad Request

[2025-01-24 03:20:47.475][request][INFO] GET /api/devices/knowndevice

[2025-01-24 03:20:47.476][response][INFO] (get_known_device) GET /api/devices/knowndevice => 200 OK

[2025-01-24 03:21:00.484][request][INFO] GET /api/devices/knowndevice

[2025-01-24 03:21:00.484][response][INFO] (get_known_device) GET /api/devices/knowndevice => 200 OK

[2025-01-24 03:21:05.625][request][INFO] POST /identity/accounts/prelogin

[2025-01-24 03:21:05.626][response][INFO] (prelogin) POST /identity/accounts/prelogin => 200 OK

[2025-01-24 03:21:05.984][request][INFO] POST /identity/connect/token

[2025-01-24 03:21:05.985][vaultwarden::api::identity][ERROR] Username or password is incorrect. Try again. IP: XXXX. Username: XXX
[2025-01-24 03:21:05.985][response][INFO] (login) POST /identity/connect/token => 400 Bad Request

Vaultwarden Build Version

Version 1.32.7

Deployment method

Official Container Image

Custom deployment method

docker

Reverse Proxy

nginx

Host/Server Operating System

Linux

Operating System Version

No response

Clients

Web Vault, iOS, Browser Extension

Client Version

2025.1.0

Steps To Reproduce

I try to log in

Expected Result

be able to log in

Actual Result

saying incorrect login credentials

Logs

Screenshots or Videos

No response

Additional Context

No response

*Originally created by @eclizotte on 1/24/2025* ### Vaultwarden Support String I'm getting this error in docker, and I know my user name and passwords are correct. [2025-01-24 03:16:02.517][start][INFO] Rocket has launched from http://0.0.0.0:80 [2025-01-24 03:17:28.974][request][INFO] GET /api/sync [2025-01-24 03:17:28.975][vaultwarden::auth][ERROR] Error decoding JWT [2025-01-24 03:17:28.975][auth][ERROR] Unauthorized Error: Invalid claim [2025-01-24 03:17:28.975][vaultwarden::api::core::ciphers::_][WARN] Request guard `Headers` failed: "Invalid claim". [2025-01-24 03:17:28.975][response][INFO] (sync) GET /api/sync?<data..> => 401 Unauthorized [2025-01-24 03:17:29.022][request][INFO] POST /identity/connect/token [2025-01-24 03:17:29.023][response][INFO] (login) POST /identity/connect/token => 400 Bad Request [2025-01-24 03:20:47.475][request][INFO] GET /api/devices/knowndevice [2025-01-24 03:20:47.476][response][INFO] (get_known_device) GET /api/devices/knowndevice => 200 OK [2025-01-24 03:21:00.484][request][INFO] GET /api/devices/knowndevice [2025-01-24 03:21:00.484][response][INFO] (get_known_device) GET /api/devices/knowndevice => 200 OK [2025-01-24 03:21:05.625][request][INFO] POST /identity/accounts/prelogin [2025-01-24 03:21:05.626][response][INFO] (prelogin) POST /identity/accounts/prelogin => 200 OK [2025-01-24 03:21:05.984][request][INFO] POST /identity/connect/token [2025-01-24 03:21:05.985][vaultwarden::api::identity][ERROR] Username or password is incorrect. Try again. IP: XXXX. Username: XXX [2025-01-24 03:21:05.985][response][INFO] (login) POST /identity/connect/token => 400 Bad Request ### Vaultwarden Build Version Version 1.32.7 ### Deployment method Official Container Image ### Custom deployment method docker ### Reverse Proxy nginx ### Host/Server Operating System Linux ### Operating System Version _No response_ ### Clients Web Vault, iOS, Browser Extension ### Client Version 2025.1.0 ### Steps To Reproduce I try to log in ### Expected Result be able to log in ### Actual Result saying incorrect login credentials ### Logs ```text ``` ### Screenshots or Videos _No response_ ### Additional Context _No response_

MrUnknownDE closed this issue

2026-04-05 23:08:24 +02:00

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Reference: github/vaultwarden#739