Verification Code Sent to Old Email #2392

New Issue

MrUnknownDE · 2026-04-06T03:35:07+02:00

MrUnknownDE commented

2026-04-06 03:35:07 +02:00

Originally created by @AliAlhajji on 7/29/2021

Subject of the issue

I changed my email successfully, and verified the new email. However, when I try to login using 2FA, the verification code is sent to the old one.

I tried to re-enable the email 2FA, and it showed me a message that the code will be sent to the new email. But it's still sent to the old one.

Deployment environment

Vaultwarden version: v1.22.2
Web-vault version: v2.21.1
Running within Docker: true
Environment settings overridden: true
Uses a reverse proxy: true
IP Header check: true (X-Forwarded-For)
Internet access: true
Internet access via a proxy: false
DNS Check: true
Time Check: true
Domain Configuration Check: true
HTTPS Check: true
Database type: SQLite
Database version: 3.35.4
Clients used:
Reverse proxy and version:
Other relevant information:

Config (Generated via diagnostics page)

Show Running Config

Environment settings which are overridden: DOMAIN, SIGNUPS_ALLOWED, INVITATIONS_ALLOWED, SHOW_PASSWORD_HINT, ADMIN_TOKEN, SMTP_HOST, SMTP_SSL, SMTP_PORT, SMTP_FROM, SMTP_USERNAME, SMTP_PASSWORD

{
  "_duo_akey": null,
  "_enable_duo": false,
  "_enable_email_2fa": true,
  "_enable_smtp": true,
  "_enable_yubico": true,
  "_ip_header_enabled": true,
  "admin_token": "***",
  "allowed_iframe_ancestors": "",
  "attachments_folder": "data/attachments",
  "authenticator_disable_time_drift": false,
  "data_folder": "data",
  "database_max_conns": 10,
  "database_url": "****/**.*******",
  "db_connection_retries": 15,
  "disable_2fa_remember": false,
  "disable_admin_token": false,
  "disable_icon_download": false,
  "domain": "*****://**.******************.***",
  "domain_origin": "*****://**.******************.***",
  "domain_path": "",
  "domain_set": true,
  "duo_host": null,
  "duo_ikey": null,
  "duo_skey": null,
  "email_attempts_limit": 3,
  "email_expiration_time": 600,
  "email_token_size": 6,
  "enable_db_wal": true,
  "extended_logging": true,
  "helo_name": null,
  "hibp_api_key": null,
  "icon_blacklist_non_global_ips": true,
  "icon_blacklist_regex": null,
  "icon_cache_folder": "data/icon_cache",
  "icon_cache_negttl": 259200,
  "icon_cache_ttl": 2592000,
  "icon_download_timeout": 10,
  "invitation_org_name": "Bitwarden_RS",
  "invitations_allowed": true,
  "ip_header": "X-Forwarded-For",
  "job_poll_interval_ms": 30000,
  "log_file": null,
  "log_level": "Info",
  "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f",
  "org_attachment_limit": null,
  "org_creation_users": "",
  "password_iterations": 100000,
  "reload_templates": false,
  "require_device_email": false,
  "rsa_key_filename": "data/rsa_key",
  "send_purge_schedule": "0 5 * * * *",
  "sends_allowed": true,
  "sends_folder": "data/sends",
  "show_password_hint": true,
  "signups_allowed": true,
  "signups_domains_whitelist": "",
  "signups_verify": false,
  "signups_verify_resend_limit": 6,
  "signups_verify_resend_time": 3600,
  "smtp_accept_invalid_certs": false,
  "smtp_accept_invalid_hostnames": false,
  "smtp_auth_mechanism": null,
  "smtp_debug": false,
  "smtp_explicit_tls": false,
  "smtp_from": "*********@**.******************.***",
  "smtp_from_name": "Bitwarden_RS",
  "smtp_host": "****.**.*******.***",
  "smtp_password": "***",
  "smtp_port": 587,
  "smtp_ssl": true,
  "smtp_timeout": 15,
  "smtp_username": "*********@**.******************.***",
  "templates_folder": "data/templates",
  "trash_auto_delete_days": null,
  "trash_purge_schedule": "0 5 0 * * *",
  "use_syslog": false,
  "user_attachment_limit": null,
  "web_vault_enabled": true,
  "web_vault_folder": "web-vault/",
  "websocket_address": "0.0.0.0",
  "websocket_enabled": true,
  "websocket_port": 3012,
  "yubico_client_id": null,
  "yubico_secret_key": null,
  "yubico_server": null
}

* vaultwarden version:

Install method: Docker image
Clients used: Web vault

Steps to reproduce

Change the email.
Try to log in with the new email.

Expected behaviour

Login is successful and verification code is sent to the new email.

Actual behaviour

Login is successful but verification code is sent to the old email.

Troubleshooting data

New email in account page:

New email in 2 Step Login option:

Code sent to old email:

*Originally created by @AliAlhajji on 7/29/2021*   ### Subject of the issue  I changed my email successfully, and verified the new email. However, when I try to login using 2FA, the verification code is sent to the old one. I tried to re-enable the email 2FA, and it showed me a message that the code will be sent to the new email. But it's still sent to the old one. ### Deployment environment * Vaultwarden version: v1.22.2 * Web-vault version: v2.21.1 * Running within Docker: true * Environment settings overridden: true * Uses a reverse proxy: true * IP Header check: true (X-Forwarded-For) * Internet access: true * Internet access via a proxy: false * DNS Check: true * Time Check: true * Domain Configuration Check: true * HTTPS Check: true * Database type: SQLite * Database version: 3.35.4 * Clients used: * Reverse proxy and version: * Other relevant information: ### Config (Generated via diagnostics page) <details><summary>Show Running Config</summary> **Environment settings which are overridden:** DOMAIN, SIGNUPS_ALLOWED, INVITATIONS_ALLOWED, SHOW_PASSWORD_HINT, ADMIN_TOKEN, SMTP_HOST, SMTP_SSL, SMTP_PORT, SMTP_FROM, SMTP_USERNAME, SMTP_PASSWORD ```json { "_duo_akey": null, "_enable_duo": false, "_enable_email_2fa": true, "_enable_smtp": true, "_enable_yubico": true, "_ip_header_enabled": true, "admin_token": "***", "allowed_iframe_ancestors": "", "attachments_folder": "data/attachments", "authenticator_disable_time_drift": false, "data_folder": "data", "database_max_conns": 10, "database_url": "****/**.*******", "db_connection_retries": 15, "disable_2fa_remember": false, "disable_admin_token": false, "disable_icon_download": false, "domain": "*****://**.******************.***", "domain_origin": "*****://**.******************.***", "domain_path": "", "domain_set": true, "duo_host": null, "duo_ikey": null, "duo_skey": null, "email_attempts_limit": 3, "email_expiration_time": 600, "email_token_size": 6, "enable_db_wal": true, "extended_logging": true, "helo_name": null, "hibp_api_key": null, "icon_blacklist_non_global_ips": true, "icon_blacklist_regex": null, "icon_cache_folder": "data/icon_cache", "icon_cache_negttl": 259200, "icon_cache_ttl": 2592000, "icon_download_timeout": 10, "invitation_org_name": "Bitwarden_RS", "invitations_allowed": true, "ip_header": "X-Forwarded-For", "job_poll_interval_ms": 30000, "log_file": null, "log_level": "Info", "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f", "org_attachment_limit": null, "org_creation_users": "", "password_iterations": 100000, "reload_templates": false, "require_device_email": false, "rsa_key_filename": "data/rsa_key", "send_purge_schedule": "0 5 * * * *", "sends_allowed": true, "sends_folder": "data/sends", "show_password_hint": true, "signups_allowed": true, "signups_domains_whitelist": "", "signups_verify": false, "signups_verify_resend_limit": 6, "signups_verify_resend_time": 3600, "smtp_accept_invalid_certs": false, "smtp_accept_invalid_hostnames": false, "smtp_auth_mechanism": null, "smtp_debug": false, "smtp_explicit_tls": false, "smtp_from": "*********@**.******************.***", "smtp_from_name": "Bitwarden_RS", "smtp_host": "****.**.*******.***", "smtp_password": "***", "smtp_port": 587, "smtp_ssl": true, "smtp_timeout": 15, "smtp_username": "*********@**.******************.***", "templates_folder": "data/templates", "trash_auto_delete_days": null, "trash_purge_schedule": "0 5 0 * * *", "use_syslog": false, "user_attachment_limit": null, "web_vault_enabled": true, "web_vault_folder": "web-vault/", "websocket_address": "0.0.0.0", "websocket_enabled": true, "websocket_port": 3012, "yubico_client_id": null, "yubico_secret_key": null, "yubico_server": null } ``` </details>    * vaultwarden version:  * Install method: Docker image * Clients used: Web vault ### Steps to reproduce  - Change the email. - Try to log in with the new email. ### Expected behaviour Login is successful and verification code is sent to the new email. ### Actual behaviour Login is successful but verification code is sent to the old email. ### Troubleshooting data  New email in account page: ![Screenshot_20210729_223733.jpg](https://user-images.githubusercontent.com/35175106/127556106-39a58afe-774a-48b3-bd13-5c560d329282.jpg) New email in 2 Step Login option: ![Screenshot_20210729_223752.jpg](https://user-images.githubusercontent.com/35175106/127556215-bffa3746-e72d-4630-9978-bf663baa1dfc.jpg) Code sent to old email: ![Screenshot_20210729_223814.jpg](https://user-images.githubusercontent.com/35175106/127556261-06cdce0e-6e56-48fd-bffb-432466bbc5fa.jpg)

MrUnknownDE closed this issue

2026-04-06 03:35:07 +02:00

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Reference: github/vaultwarden#2392