Downloading attachments is normal, but uploading attachments prompts "An error occurred. IO" #2073

New Issue

MrUnknownDE · 2026-04-06T02:56:15+02:00

MrUnknownDE commented

2026-04-06 02:56:15 +02:00

Originally created by @aaro-n on 7/1/2022

Subject of the issue

Unable to add attachments, it prompts "An error occurred. IO"

Deployment environment

vaultwarden version:v1.25.0

Install method:Docker image
Clients used:web vault, desktop, Android
Reverse proxy and version:
MySQL/MariaDB or PostgreSQL version:
Other relevant details:
It could be uploaded normally before, but it cannot be uploaded in the v1.25.0 version. (I can't remember which version can be uploaded. It has been uploaded successfully before, and now the attachment can be downloaded normally.)

Your environment (Generated via diagnostics page)

Vaultwarden version: v1.25.0
Web-vault version: v2.28.1
Running within Docker: true (Base: Alpine)
Environment settings overridden: false
Uses a reverse proxy: true
IP Header check: true (X-Real-IP)
Internet access: true
Internet access via a proxy: false
DNS Check: true
Time Check: true
Domain Configuration Check: true
HTTPS Check: true
Database type: PostgreSQL
Database version: PostgreSQL 13.7 on x86_64-pc-linux-musl, compiled by gcc (Alpine 11.2.1_git20220219) 11.2.1 20220219, 64-bit
Clients used:
Reverse proxy and version:
Other relevant information:

Config (Generated via diagnostics page)

Show Running Config

Environment settings which are overridden:

{
  "_duo_akey": null,
  "_enable_duo": false,
  "_enable_email_2fa": true,
  "_enable_smtp": true,
  "_enable_yubico": true,
  "_ip_header_enabled": true,
  "admin_ratelimit_max_burst": 3,
  "admin_ratelimit_seconds": 300,
  "admin_token": "***",
  "allowed_iframe_ancestors": "",
  "attachments_folder": "/attachments",
  "authenticator_disable_time_drift": false,
  "data_folder": "data",
  "database_conn_init": "",
  "database_max_conns": 10,
  "database_timeout": 30,
  "database_url": "**********://***********:***********@***.**.*.*:****/***********?*******=*******",
  "db_connection_retries": 15,
  "disable_2fa_remember": false,
  "disable_admin_token": false,
  "disable_icon_download": false,
  "domain": "*****://**.****.***",
  "domain_origin": "*****://**.****.***",
  "domain_path": "",
  "domain_set": true,
  "duo_host": null,
  "duo_ikey": null,
  "duo_skey": null,
  "email_attempts_limit": 3,
  "email_expiration_time": 600,
  "email_token_size": 6,
  "emergency_access_allowed": true,
  "emergency_notification_reminder_schedule": "0 5 * * * *",
  "emergency_request_timeout_schedule": "0 5 * * * *",
  "enable_db_wal": false,
  "extended_logging": true,
  "helo_name": null,
  "hibp_api_key": null,
  "icon_blacklist_non_global_ips": true,
  "icon_blacklist_regex": null,
  "icon_cache_folder": "/icon_cache",
  "icon_cache_negttl": 259200,
  "icon_cache_ttl": 2592000,
  "icon_download_timeout": 10,
  "icon_redirect_code": 302,
  "icon_service": "internal",
  "incomplete_2fa_schedule": "30 * * * * *",
  "incomplete_2fa_time_limit": 3,
  "invitation_org_name": "Vaultwarden",
  "invitations_allowed": false,
  "ip_header": "X-Real-IP",
  "job_poll_interval_ms": 30000,
  "log_file": "/data/vaultwarden.log",
  "log_level": "Info",
  "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f",
  "login_ratelimit_max_burst": 10,
  "login_ratelimit_seconds": 60,
  "org_attachment_limit": null,
  "org_creation_users": "",
  "password_iterations": 100000,
  "reload_templates": false,
  "require_device_email": false,
  "rsa_key_filename": "data/rsa_key",
  "send_purge_schedule": "0 5 * * * *",
  "sends_allowed": true,
  "sends_folder": "data/sends",
  "show_password_hint": false,
  "signups_allowed": false,
  "signups_domains_whitelist": "",
  "signups_verify": false,
  "signups_verify_resend_limit": 6,
  "signups_verify_resend_time": 3600,
  "smtp_accept_invalid_certs": false,
  "smtp_accept_invalid_hostnames": false,
  "smtp_auth_mechanism": "\"Plain\"",
  "smtp_debug": false,
  "smtp_explicit_tls": true,
  "smtp_from": "*********@***.*******.****",
  "smtp_from_name": "密码服务",
  "smtp_host": "****.*******.***",
  "smtp_password": "***",
  "smtp_port": 465,
  "smtp_security": "force_tls",
  "smtp_ssl": null,
  "smtp_timeout": 15,
  "smtp_username": "*********@***.*******.****",
  "templates_folder": "data/templates",
  "tmp_folder": "data/tmp",
  "trash_auto_delete_days": null,
  "trash_purge_schedule": "0 5 0 * * *",
  "use_syslog": false,
  "user_attachment_limit": null,
  "web_vault_enabled": true,
  "web_vault_folder": "web-vault/",
  "websocket_address": "0.0.0.0",
  "websocket_enabled": true,
  "websocket_port": 3012,
  "yubico_client_id": null,
  "yubico_secret_key": null,
  "yubico_server": null
}

Steps to reproduce

Find a password item, add an attachment, and click save when prompted "An error occurred. IO"

Expected behaviour

Attachment uploaded successfully

Actual behaviour

An error occurred.IO

Troubleshooting data

a log：

[2022-07-01 14:16:56.696][start][INFO] Rocket has launched from http://0.0.0.0:80
[2022-07-01 14:16:56.697][parity_ws][INFO] Listening for new connections on 0.0.0.0:3012.
[2022-07-01 14:18:49.052][request][INFO] POST /identity/connect/token
[2022-07-01 14:18:49.066][response][INFO] (login) POST /identity/connect/token => 200 OK
[2022-07-01 14:18:49.311][request][INFO] GET /api/sync?excludeDomains=true
[2022-07-01 14:18:49.385][response][INFO] (sync) GET /api/sync?<data..> => 200 OK
[2022-07-01 14:18:55.465][parity_ws::io][INFO] Accepted a new tcp connection from 104.224.177.224:37620.
[2022-07-01 14:18:56.573][parity_ws::io][INFO] Accepted a new tcp connection from 104.224.177.224:37622.
[2022-07-01 14:18:57.101][request][INFO] GET /api/accounts/revision-date
[2022-07-01 14:18:57.103][response][INFO] (revision_date) GET /api/accounts/revision-date => 200 OK
[2022-07-01 14:18:57.534][request][INFO] POST /identity/connect/token
[2022-07-01 14:18:57.540][response][INFO] (login) POST /identity/connect/token => 200 OK
[2022-07-01 14:18:57.956][request][INFO] GET /api/sync
[2022-07-01 14:18:58.014][response][INFO] (sync) GET /api/sync?<data..> => 200 OK
[2022-07-01 14:19:07.664][request][INFO] POST /api/ciphers/33bc62f6-0171-4114-aea2-e4b5954d4fa2/attachment/v2
[2022-07-01 14:19:07.676][response][INFO] (post_attachment_v2) POST /api/ciphers/<uuid>/attachment/v2 => 200 OK
[2022-07-01 14:19:08.525][request][INFO] POST /api/ciphers/33bc62f6-0171-4114-aea2-e4b5954d4fa2/attachment/af8dad47ef1c58df4d76
[2022-07-01 14:19:08.648][error][ERROR] Io.
[CAUSE] Os {
    code: 18,
    kind: CrossesDevices,
    message: "Cross-device link",
}
[2022-07-01 14:19:08.648][response][INFO] (post_attachment_v2_data) POST /api/ciphers/<uuid>/attachment/<attachment_id> multipart/form-data => 400 Bad Request
[2022-07-01 14:19:09.081][request][INFO] DELETE /api/ciphers/33bc62f6-0171-4114-aea2-e4b5954d4fa2/attachment/af8dad47ef1c58df4d76
[2022-07-01 14:19:09.089][response][INFO] (delete_attachment) DELETE /api/ciphers/<uuid>/attachment/<attachment_id> => 200 OK

*Originally created by @aaro-n on 7/1/2022*   ### Subject of the issue  Unable to add attachments, it prompts "An error occurred. IO" ### Deployment environment     * vaultwarden version:v1.25.0  * Install method:Docker image * Clients used:web vault, desktop, Android  * Reverse proxy and version:  * MySQL/MariaDB or PostgreSQL version:  * Other relevant details: It could be uploaded normally before, but it cannot be uploaded in the v1.25.0 version. (I can't remember which version can be uploaded. It has been uploaded successfully before, and now the attachment can be downloaded normally.) ### Your environment (Generated via diagnostics page) * Vaultwarden version: v1.25.0 * Web-vault version: v2.28.1 * Running within Docker: true (Base: Alpine) * Environment settings overridden: false * Uses a reverse proxy: true * IP Header check: true (X-Real-IP) * Internet access: true * Internet access via a proxy: false * DNS Check: true * Time Check: true * Domain Configuration Check: true * HTTPS Check: true * Database type: PostgreSQL * Database version: PostgreSQL 13.7 on x86_64-pc-linux-musl, compiled by gcc (Alpine 11.2.1_git20220219) 11.2.1 20220219, 64-bit * Clients used: * Reverse proxy and version: * Other relevant information: ### Config (Generated via diagnostics page) <details><summary>Show Running Config</summary> **Environment settings which are overridden:** ```json { "_duo_akey": null, "_enable_duo": false, "_enable_email_2fa": true, "_enable_smtp": true, "_enable_yubico": true, "_ip_header_enabled": true, "admin_ratelimit_max_burst": 3, "admin_ratelimit_seconds": 300, "admin_token": "***", "allowed_iframe_ancestors": "", "attachments_folder": "/attachments", "authenticator_disable_time_drift": false, "data_folder": "data", "database_conn_init": "", "database_max_conns": 10, "database_timeout": 30, "database_url": "**********://***********:***********@***.**.*.*:****/***********?*******=*******", "db_connection_retries": 15, "disable_2fa_remember": false, "disable_admin_token": false, "disable_icon_download": false, "domain": "*****://**.****.***", "domain_origin": "*****://**.****.***", "domain_path": "", "domain_set": true, "duo_host": null, "duo_ikey": null, "duo_skey": null, "email_attempts_limit": 3, "email_expiration_time": 600, "email_token_size": 6, "emergency_access_allowed": true, "emergency_notification_reminder_schedule": "0 5 * * * *", "emergency_request_timeout_schedule": "0 5 * * * *", "enable_db_wal": false, "extended_logging": true, "helo_name": null, "hibp_api_key": null, "icon_blacklist_non_global_ips": true, "icon_blacklist_regex": null, "icon_cache_folder": "/icon_cache", "icon_cache_negttl": 259200, "icon_cache_ttl": 2592000, "icon_download_timeout": 10, "icon_redirect_code": 302, "icon_service": "internal", "incomplete_2fa_schedule": "30 * * * * *", "incomplete_2fa_time_limit": 3, "invitation_org_name": "Vaultwarden", "invitations_allowed": false, "ip_header": "X-Real-IP", "job_poll_interval_ms": 30000, "log_file": "/data/vaultwarden.log", "log_level": "Info", "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f", "login_ratelimit_max_burst": 10, "login_ratelimit_seconds": 60, "org_attachment_limit": null, "org_creation_users": "", "password_iterations": 100000, "reload_templates": false, "require_device_email": false, "rsa_key_filename": "data/rsa_key", "send_purge_schedule": "0 5 * * * *", "sends_allowed": true, "sends_folder": "data/sends", "show_password_hint": false, "signups_allowed": false, "signups_domains_whitelist": "", "signups_verify": false, "signups_verify_resend_limit": 6, "signups_verify_resend_time": 3600, "smtp_accept_invalid_certs": false, "smtp_accept_invalid_hostnames": false, "smtp_auth_mechanism": "\"Plain\"", "smtp_debug": false, "smtp_explicit_tls": true, "smtp_from": "*********@***.*******.****", "smtp_from_name": "密码服务", "smtp_host": "****.*******.***", "smtp_password": "***", "smtp_port": 465, "smtp_security": "force_tls", "smtp_ssl": null, "smtp_timeout": 15, "smtp_username": "*********@***.*******.****", "templates_folder": "data/templates", "tmp_folder": "data/tmp", "trash_auto_delete_days": null, "trash_purge_schedule": "0 5 0 * * *", "use_syslog": false, "user_attachment_limit": null, "web_vault_enabled": true, "web_vault_folder": "web-vault/", "websocket_address": "0.0.0.0", "websocket_enabled": true, "websocket_port": 3012, "yubico_client_id": null, "yubico_secret_key": null, "yubico_server": null } ``` </details> ### Steps to reproduce  Find a password item, add an attachment, and click save when prompted "An error occurred. IO" ### Expected behaviour  Attachment uploaded successfully ### Actual behaviour  An error occurred.IO ### Troubleshooting data  a log： ``` [2022-07-01 14:16:56.696][start][INFO] Rocket has launched from http://0.0.0.0:80 [2022-07-01 14:16:56.697][parity_ws][INFO] Listening for new connections on 0.0.0.0:3012. [2022-07-01 14:18:49.052][request][INFO] POST /identity/connect/token [2022-07-01 14:18:49.066][response][INFO] (login) POST /identity/connect/token => 200 OK [2022-07-01 14:18:49.311][request][INFO] GET /api/sync?excludeDomains=true [2022-07-01 14:18:49.385][response][INFO] (sync) GET /api/sync?<data..> => 200 OK [2022-07-01 14:18:55.465][parity_ws::io][INFO] Accepted a new tcp connection from 104.224.177.224:37620. [2022-07-01 14:18:56.573][parity_ws::io][INFO] Accepted a new tcp connection from 104.224.177.224:37622. [2022-07-01 14:18:57.101][request][INFO] GET /api/accounts/revision-date [2022-07-01 14:18:57.103][response][INFO] (revision_date) GET /api/accounts/revision-date => 200 OK [2022-07-01 14:18:57.534][request][INFO] POST /identity/connect/token [2022-07-01 14:18:57.540][response][INFO] (login) POST /identity/connect/token => 200 OK [2022-07-01 14:18:57.956][request][INFO] GET /api/sync [2022-07-01 14:18:58.014][response][INFO] (sync) GET /api/sync?<data..> => 200 OK [2022-07-01 14:19:07.664][request][INFO] POST /api/ciphers/33bc62f6-0171-4114-aea2-e4b5954d4fa2/attachment/v2 [2022-07-01 14:19:07.676][response][INFO] (post_attachment_v2) POST /api/ciphers/<uuid>/attachment/v2 => 200 OK [2022-07-01 14:19:08.525][request][INFO] POST /api/ciphers/33bc62f6-0171-4114-aea2-e4b5954d4fa2/attachment/af8dad47ef1c58df4d76 [2022-07-01 14:19:08.648][error][ERROR] Io. [CAUSE] Os { code: 18, kind: CrossesDevices, message: "Cross-device link", } [2022-07-01 14:19:08.648][response][INFO] (post_attachment_v2_data) POST /api/ciphers/<uuid>/attachment/<attachment_id> multipart/form-data => 400 Bad Request [2022-07-01 14:19:09.081][request][INFO] DELETE /api/ciphers/33bc62f6-0171-4114-aea2-e4b5954d4fa2/attachment/af8dad47ef1c58df4d76 [2022-07-01 14:19:09.089][response][INFO] (delete_attachment) DELETE /api/ciphers/<uuid>/attachment/<attachment_id> => 200 OK ``` <img width="275" alt="截屏2022-07-01 下午1 42 12" src="https://user-images.githubusercontent.com/45537680/176836414-eba31319-8d8c-4c07-8305-2b1af7fdb04d.png">

MrUnknownDE closed this issue

2026-04-06 02:56:16 +02:00

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Reference: github/vaultwarden#2073