Problem using Desktop client (windows 10) #1894

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MrUnknownDE · 2026-04-06T02:35:24+02:00

MrUnknownDE commented

2026-04-06 02:35:24 +02:00

Originally created by @ecesarini on 11/30/2022

Subject of the issue

Hi,
I'm running vaultwarden in production. Everything seems working fine but today i an user reported an issue, saying he can't login into the vault using window desktop application.
Most users actually use browser plugin and mobile client, so do I. I installed bitwarden desktop client in my windows 10 and i try a login: I got the same error the user reported.
I think in some previous vaultwarden release i tried to test desktop client and i don't remember any issue, but maybe i remember wrong.
Maybe am I missing any setting?

Thank you very much,
EC

Deployment environment

vaultwarden version: 1.26.0

Install method: Docker
Clients used: desktop
Reverse proxy and version: Apache/2.4.6
MySQL/MariaDB or PostgreSQL version: 10.6.4-MariaDB-1:10.6.4+maria~focal
Other relevant details:

Steps to reproduce

Set desktop client with vaultwarden URL, user mail and master password

Expected behaviour

Login succesfully

Actual behaviour

Error, see the attachment

Troubleshooting data

Vaultwarden container logs:
[2022-11-30 15:00:49.620][vaultwarden::api::identity][ERROR] Username or password is incorrect. Try again. IP: XXX.XXX.XXX.129. Username: ettore.cesarini@XXXXXX.YY.
vaultwarden | [2022-11-30 15:00:49.621][response][INFO] (login) POST /identity/connect/token => 400 Bad Request

*Originally created by @ecesarini on 11/30/2022*   ### Subject of the issue  Hi, I'm running vaultwarden in production. Everything seems working fine but today i an user reported an issue, saying he can't login into the vault using **window desktop application**. Most users actually use browser plugin and mobile client, so do I. I installed bitwarden desktop client in my windows 10 and i try a login: I got the same error the user reported. I think in some previous vaultwarden release i tried to test desktop client and i don't remember any issue, but maybe i remember wrong. Maybe am I missing any setting? Thank you very much, EC ### Deployment environment     * vaultwarden version: 1.26.0  * Install method: Docker * Clients used: desktop  * Reverse proxy and version: Apache/2.4.6 * MySQL/MariaDB or PostgreSQL version: 10.6.4-MariaDB-1:10.6.4+maria~focal  * Other relevant details: ### Steps to reproduce  Set desktop client with vaultwarden URL, user mail and master password ### Expected behaviour  Login succesfully ### Actual behaviour  Error, see the attachment ![Screenshot 2022-11-30 150516](https://user-images.githubusercontent.com/73652902/204816699-7fada624-8c34-4345-ae98-b43768711dda.png) ### Troubleshooting data  **Vaultwarden container logs:** [2022-11-30 15:00:49.620][vaultwarden::api::identity][ERROR] Username or password is incorrect. Try again. IP: XXX.XXX.XXX.129. Username: ettore.cesarini@XXXXXX.YY. vaultwarden | [2022-11-30 15:00:49.621][response][INFO] (login) POST /identity/connect/token => 400 Bad Request

MrUnknownDE closed this issue

2026-04-06 02:35:24 +02:00

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Reference: github/vaultwarden#1894