Inconsistent User State Prevents Removal/Reset #1328

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opened 2026-04-06 01:45:56 +02:00 by MrUnknownDE · 0 comments
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Originally created by @sempervictus on 12/4/2023

Subject of the issue

Deployment environment

  • vaultwarden version: 1.30.1
  • Install method: Arch OS package

  • Clients used:

  • Reverse proxy and version:

  • MySQL/MariaDB or PostgreSQL version:

  • Other relevant details:
    I have a user who's master password is not working and needs to be deleted. Attempting to delete them shows they are the owner of an org to which they do not actually have any access (i am also the owner of that org), verified in the main webui; this false ownership status prevents the user from being deleted so their account can be reset (if it even needs to be given the apparent corruption).

*Originally created by @sempervictus on 12/4/2023* <!-- # ### NOTE: Please update to the latest version of vaultwarden before reporting an issue! This saves you and us a lot of time and troubleshooting. See: * https://github.com/dani-garcia/vaultwarden/issues/1180 * https://github.com/dani-garcia/vaultwarden/wiki/Updating-the-vaultwarden-image # ### --> <!-- Please fill out the following template to make solving your problem easier and faster for us. This is only a guideline. If you think that parts are unnecessary for your issue, feel free to remove them. Remember to hide/redact personal or confidential information, such as passwords, IP addresses, and DNS names as appropriate. --> ### Subject of the issue <!-- Describe your issue here. --> ### Deployment environment <!-- ========================================================================================= Preferably, use the `Generate Support String` button on the admin page's Diagnostics tab. That will auto-generate most of the info requested in this section. ========================================================================================= --> <!-- The version number, obtained from the logs (at startup) or the admin diagnostics page --> <!-- This is NOT the version number shown on the web vault, which is versioned separately from vaultwarden --> <!-- Remember to check if your issue exists on the latest version first! --> * vaultwarden version: 1.30.1 <!-- How the server was installed: Docker image, OS package, built from source, etc. --> * Install method: Arch OS package * Clients used: <!-- web vault, desktop, Android, iOS, etc. (if applicable) --> * Reverse proxy and version: <!-- if applicable --> * MySQL/MariaDB or PostgreSQL version: <!-- if applicable --> * Other relevant details: I have a user who's master password is not working and needs to be deleted. Attempting to delete them shows they are the owner of an org to which they do not actually have any access (i am also the owner of that org), verified in the main webui; this false ownership status prevents the user from being deleted so their account can be reset (if it even needs to be given the apparent corruption).
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Reference: github/vaultwarden#1328