Cannot Login Using Bitwarden Mobile Native #1093

New Issue

MrUnknownDE · 2026-04-06T01:34:21+02:00

MrUnknownDE commented

2026-04-06 01:34:21 +02:00

Originally created by @privacytime101 on 6/19/2024

Subject of the issue

Can’t log into the new public beta of the Bitwarden Mobile native apps. Using the official bitwarden.com instance, the login works. On a Vaultwarden instance, it gives an “an error occurred” alert on all platforms that were tested. v2024.6.1 tested on iOS 18 Developer Beta 1, iOS 17.5.1 Stable, Android stable (unknown version, community-reported).

Deployment environment

Vaultwarden version: v1.30.5-55fdee3b
Web-vault version: v2024.5.1
OS/Arch: linux/x86_64
Running within a container: true (Base: Debian)
Environment settings overridden: true
Uses a reverse proxy: true
IP Header check: true (X-Real-IP)
Internet access: true
Internet access via a proxy: false
DNS Check: true
Browser/Server Time Check: true
Server/NTP Time Check: true
Domain Configuration Check: true
HTTPS Check: true
Database type: PostgreSQL
Database version: PostgreSQL 15.7 (Debian 15.7-1.pgdg120+1) on x86_64-pc-linux-gnu, compiled by gcc (Debian 12.2.0-14) 12.2.0, 64-bit

Install method: Docker image
Clients used: Bitwarden Mobile Native iOS & Android v2024.6.1
Reverse proxy and version: NGINX 1.18

Steps to reproduce

Open the new Bitwarden native app, set your self-hosted instance, try to log in.

Expected behaviour

The login proceeds as normal (as seen while using the official bitwarden.com instance).

Actual behaviour

“an error occurred” message shows up. The error is not caused by the credentials being incorrect, nor by MFA being enabled.

*Originally created by @privacytime101 on 6/19/2024*   ### Subject of the issue  Can’t log into the new public beta of the Bitwarden Mobile native apps. Using the official bitwarden.com instance, the login works. On a Vaultwarden instance, it gives an “an error occurred” alert on all platforms that were tested. v2024.6.1 tested on iOS 18 Developer Beta 1, iOS 17.5.1 Stable, Android stable (unknown version, community-reported). ### Deployment environment     * Vaultwarden version: v1.30.5-55fdee3b * Web-vault version: v2024.5.1 * OS/Arch: linux/x86_64 * Running within a container: true (Base: Debian) * Environment settings overridden: true * Uses a reverse proxy: true * IP Header check: true (X-Real-IP) * Internet access: true * Internet access via a proxy: false * DNS Check: true * Browser/Server Time Check: true * Server/NTP Time Check: true * Domain Configuration Check: true * HTTPS Check: true * Database type: PostgreSQL * Database version: PostgreSQL 15.7 (Debian 15.7-1.pgdg120+1) on x86_64-pc-linux-gnu, compiled by gcc (Debian 12.2.0-14) 12.2.0, 64-bit  * Install method: Docker image * Clients used: Bitwarden Mobile Native iOS & Android v2024.6.1 * Reverse proxy and version: NGINX 1.18 ### Steps to reproduce  Open the new Bitwarden native app, set your self-hosted instance, try to log in. ### Expected behaviour  The login proceeds as normal (as seen while using the official bitwarden.com instance). ### Actual behaviour  “an error occurred” message shows up. The error is not caused by the credentials being incorrect, nor by MFA being enabled.

MrUnknownDE closed this issue

2026-04-06 01:34:21 +02:00

Sign in to join this conversation.

No Label

1 Participants

Notifications

Due Date

No due date set.

Dependencies

No dependencies set.

Reference: github/vaultwarden#1093