When using vaultwarden version 1.31.0 and the beta version of bitwarden, synchronization fails. #1060

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MrUnknownDE · 2026-04-06T01:34:12+02:00

MrUnknownDE commented

2026-04-06 01:34:12 +02:00

Originally created by @wanlufun on 7/9/2024

Subject of the issue

When I upgrade from an older version to the latest version of Vaultwarden, I can successfully log in to the user, but I cannot sync the password vault.

Deployment environment

vaultwarden version:

Install method: Docker image
Clients used: Android Beta
Reverse proxy and version: nginx version: nginx/1.26.1
MySQL/MariaDB or PostgreSQL version: null
Other relevant details:

Steps to reproduce

update docker images
redeploy vaultwarden
login bitwarden Android Beta
Enter my vault interface.

Expected behaviour

Show my password vault.

Actual behaviour

In my password vault interface, it displays "We were unable to process your request. Please try again or contact us.".
However, when I create a new account and log in with the new account, it does not display "We were unable to process your request. Please try again or contact us." and I can normally create logins, sends, etc.

Troubleshooting data

vaultwarden  | [2024-07-09 17:09:37.610][request][INFO] GET /api/accounts/revision-date
vaultwarden  | [2024-07-09 17:09:37.610][response][INFO] (revision_date) GET /api/accounts/revision-date => 200 OK
vaultwarden  | [2024-07-09 17:09:37.674][request][INFO] GET /api/sync
vaultwarden  | [2024-07-09 17:09:37.689][response][INFO] (sync) GET /api/sync?<data..> => 200 OK

*Originally created by @wanlufun on 7/9/2024* ### Subject of the issue When I upgrade from an older version to the latest version of Vaultwarden, I can successfully log in to the user, but I cannot sync the password vault. ### Deployment environment * vaultwarden version:  * Install method: Docker image * Clients used: Android Beta * Reverse proxy and version: nginx version: nginx/1.26.1 * MySQL/MariaDB or PostgreSQL version: null * Other relevant details: ### Steps to reproduce 1. update docker images 2. redeploy vaultwarden 3. login bitwarden Android Beta 4. Enter my vault interface. ### Expected behaviour Show my password vault. ### Actual behaviour In my password vault interface, it displays "We were unable to process your request. Please try again or contact us.". However, when I create a new account and log in with the new account, it does not display "We were unable to process your request. Please try again or contact us." and I can normally create logins, sends, etc. ### Troubleshooting data ```log vaultwarden | [2024-07-09 17:09:37.610][request][INFO] GET /api/accounts/revision-date vaultwarden | [2024-07-09 17:09:37.610][response][INFO] (revision_date) GET /api/accounts/revision-date => 200 OK vaultwarden | [2024-07-09 17:09:37.674][request][INFO] GET /api/sync vaultwarden | [2024-07-09 17:09:37.689][response][INFO] (sync) GET /api/sync?<data..> => 200 OK ```

MrUnknownDE closed this issue

2026-04-06 01:34:12 +02:00

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Reference: github/vaultwarden#1060