500 Internal Server Error when creating Backups #14

New Issue

MrUnknownDE · 2026-04-05T19:45:16+02:00

MrUnknownDE commented

2026-04-05 19:45:16 +02:00

Originally created by @Lupancham on 10/29/2025

Current Behavior

https://github.com/user-attachments/assets/bf4a3e1a-c274-44c6-9811-af0958b96001

Returns the following error when attempting to create a backup. (Tested with both Wings and Elytra)

Error
An unexpected error was encountered while processing this request, please try again.

.pnpm-Dgrsz4Kf.js:81  POST https://panel.lupancham.net/api/client/servers/6d24b1e3-d7d5-4d07-a0ad-6e075232c7b9/backups 500 (Internal Server Error)
(anonymous) @ .pnpm-Dgrsz4Kf.js:81
xhr @ .pnpm-Dgrsz4Kf.js:81
qj @ .pnpm-Dgrsz4Kf.js:83
Promise.then
_request @ .pnpm-Dgrsz4Kf.js:84
request @ .pnpm-Dgrsz4Kf.js:83
(anonymous) @ .pnpm-Dgrsz4Kf.js:84
(anonymous) @ .pnpm-Dgrsz4Kf.js:79
u @ createServerBackup-D9WbLrPq.js:1
(anonymous) @ MobileTopBar-DbrbWyLS.js:9
await in (anonymous)
W @ MobileTopBar-DbrbWyLS.js:14
(anonymous) @ .pnpm-Dgrsz4Kf.js:91
(anonymous) @ .pnpm-Dgrsz4Kf.js:91
(anonymous) @ .pnpm-Dgrsz4Kf.js:91
Promise.then
(anonymous) @ .pnpm-Dgrsz4Kf.js:91
(anonymous) @ .pnpm-Dgrsz4Kf.js:91
(anonymous) @ .pnpm-Dgrsz4Kf.js:91
(anonymous) @ .pnpm-Dgrsz4Kf.js:91
qY @ .pnpm-Dgrsz4Kf.js:48
(anonymous) @ .pnpm-Dgrsz4Kf.js:48
Lq @ .pnpm-Dgrsz4Kf.js:48
R1 @ .pnpm-Dgrsz4Kf.js:48
M1 @ .pnpm-Dgrsz4Kf.js:49
Hfe @ .pnpm-Dgrsz4Kf.js:49
index-B3fpMq4o.js:5 Ot {message: 'Request failed with status code 500', name: 'AxiosError', code: 'ERR_BAD_RESPONSE', config: {…}, request: XMLHttpRequest, …}
(anonymous) @ index-B3fpMq4o.js:5
(anonymous) @ .pnpm-Dgrsz4Kf.js:66
(anonymous) @ .pnpm-Dgrsz4Kf.js:66
o @ .pnpm-Dgrsz4Kf.js:66
s @ .pnpm-Dgrsz4Kf.js:66
l @ .pnpm-Dgrsz4Kf.js:66
d @ .pnpm-Dgrsz4Kf.js:66
(anonymous) @ .pnpm-Dgrsz4Kf.js:66
(anonymous) @ .pnpm-Dgrsz4Kf.js:66
(anonymous) @ .pnpm-Dgrsz4Kf.js:66
(anonymous) @ .pnpm-Dgrsz4Kf.js:66
(anonymous) @ .pnpm-Dgrsz4Kf.js:66
n @ .pnpm-Dgrsz4Kf.js:66
W @ MobileTopBar-DbrbWyLS.js:14
await in W
(anonymous) @ .pnpm-Dgrsz4Kf.js:91
(anonymous) @ .pnpm-Dgrsz4Kf.js:91
(anonymous) @ .pnpm-Dgrsz4Kf.js:91
Promise.then
(anonymous) @ .pnpm-Dgrsz4Kf.js:91
(anonymous) @ .pnpm-Dgrsz4Kf.js:91
(anonymous) @ .pnpm-Dgrsz4Kf.js:91
(anonymous) @ .pnpm-Dgrsz4Kf.js:91
qY @ .pnpm-Dgrsz4Kf.js:48
(anonymous) @ .pnpm-Dgrsz4Kf.js:48
Lq @ .pnpm-Dgrsz4Kf.js:48
R1 @ .pnpm-Dgrsz4Kf.js:48
M1 @ .pnpm-Dgrsz4Kf.js:49
Hfe @ .pnpm-Dgrsz4Kf.js:49

Expected Behavior

Upon creating a New Backup, the process to create one should start.

Steps to Reproduce

Navigate to the Backups page of any server.
Click New Backup
Click Start Backup

Error will pop up in this step

Panel Version

4.5.0

Panel Installation Type

Official Panel Docker image.
native install for Panel.
I used a third party installation script or Docker image.

Daemon Version

1.11.13 (Wings) | 1.2.1 (Elytra)

Daemon Installation Type

Offical Docker image.
Native install.
Pyrodactyl Elytra
Pterodacty Wings
I used a third party installation script or Docker image.
Daemon Version does not apply to this Bug

Games and/or Eggs Affected

No response

Docker Image

No response

Error Logs

n/a (Nothing listed in logs)

Is there an existing issue for this?

I have searched the existing issues before opening this issue.
I have provided all relevant details, including the specific game and Docker images I am using if this issue is related to running a server.
I have checked in the Discord server and believe this is a bug with the software, and not a configuration issue with my specific system.

*Originally created by @Lupancham on 10/29/2025* ### Current Behavior https://github.com/user-attachments/assets/bf4a3e1a-c274-44c6-9811-af0958b96001 Returns the following error when attempting to create a backup. (Tested with both Wings and Elytra) ``` Error An unexpected error was encountered while processing this request, please try again. ``` ``` .pnpm-Dgrsz4Kf.js:81 POST https://panel.lupancham.net/api/client/servers/6d24b1e3-d7d5-4d07-a0ad-6e075232c7b9/backups 500 (Internal Server Error) (anonymous) @ .pnpm-Dgrsz4Kf.js:81 xhr @ .pnpm-Dgrsz4Kf.js:81 qj @ .pnpm-Dgrsz4Kf.js:83 Promise.then _request @ .pnpm-Dgrsz4Kf.js:84 request @ .pnpm-Dgrsz4Kf.js:83 (anonymous) @ .pnpm-Dgrsz4Kf.js:84 (anonymous) @ .pnpm-Dgrsz4Kf.js:79 u @ createServerBackup-D9WbLrPq.js:1 (anonymous) @ MobileTopBar-DbrbWyLS.js:9 await in (anonymous) W @ MobileTopBar-DbrbWyLS.js:14 (anonymous) @ .pnpm-Dgrsz4Kf.js:91 (anonymous) @ .pnpm-Dgrsz4Kf.js:91 (anonymous) @ .pnpm-Dgrsz4Kf.js:91 Promise.then (anonymous) @ .pnpm-Dgrsz4Kf.js:91 (anonymous) @ .pnpm-Dgrsz4Kf.js:91 (anonymous) @ .pnpm-Dgrsz4Kf.js:91 (anonymous) @ .pnpm-Dgrsz4Kf.js:91 qY @ .pnpm-Dgrsz4Kf.js:48 (anonymous) @ .pnpm-Dgrsz4Kf.js:48 Lq @ .pnpm-Dgrsz4Kf.js:48 R1 @ .pnpm-Dgrsz4Kf.js:48 M1 @ .pnpm-Dgrsz4Kf.js:49 Hfe @ .pnpm-Dgrsz4Kf.js:49 index-B3fpMq4o.js:5 Ot {message: 'Request failed with status code 500', name: 'AxiosError', code: 'ERR_BAD_RESPONSE', config: {…}, request: XMLHttpRequest, …} (anonymous) @ index-B3fpMq4o.js:5 (anonymous) @ .pnpm-Dgrsz4Kf.js:66 (anonymous) @ .pnpm-Dgrsz4Kf.js:66 o @ .pnpm-Dgrsz4Kf.js:66 s @ .pnpm-Dgrsz4Kf.js:66 l @ .pnpm-Dgrsz4Kf.js:66 d @ .pnpm-Dgrsz4Kf.js:66 (anonymous) @ .pnpm-Dgrsz4Kf.js:66 (anonymous) @ .pnpm-Dgrsz4Kf.js:66 (anonymous) @ .pnpm-Dgrsz4Kf.js:66 (anonymous) @ .pnpm-Dgrsz4Kf.js:66 (anonymous) @ .pnpm-Dgrsz4Kf.js:66 n @ .pnpm-Dgrsz4Kf.js:66 W @ MobileTopBar-DbrbWyLS.js:14 await in W (anonymous) @ .pnpm-Dgrsz4Kf.js:91 (anonymous) @ .pnpm-Dgrsz4Kf.js:91 (anonymous) @ .pnpm-Dgrsz4Kf.js:91 Promise.then (anonymous) @ .pnpm-Dgrsz4Kf.js:91 (anonymous) @ .pnpm-Dgrsz4Kf.js:91 (anonymous) @ .pnpm-Dgrsz4Kf.js:91 (anonymous) @ .pnpm-Dgrsz4Kf.js:91 qY @ .pnpm-Dgrsz4Kf.js:48 (anonymous) @ .pnpm-Dgrsz4Kf.js:48 Lq @ .pnpm-Dgrsz4Kf.js:48 R1 @ .pnpm-Dgrsz4Kf.js:48 M1 @ .pnpm-Dgrsz4Kf.js:49 Hfe @ .pnpm-Dgrsz4Kf.js:49 ``` ### Expected Behavior Upon creating a New Backup, the process to create one should start. ### Steps to Reproduce 1. Navigate to the Backups page of any server. 2. Click ``New Backup`` 3. Click ``Start Backup`` - Error will pop up in this step ### Panel Version 4.5.0 ### Panel Installation Type - [x] Official Panel Docker image. - [ ] native install for Panel. - [ ] I used a third party installation script or Docker image. ### Daemon Version 1.11.13 (Wings) | 1.2.1 (Elytra) ### Daemon Installation Type - [ ] Offical Docker image. - [ ] Native install. - [x] Pyrodactyl Elytra - [x] Pterodacty Wings - [ ] I used a third party installation script or Docker image. - [ ] Daemon Version does not apply to this Bug ### Games and/or Eggs Affected _No response_ ### Docker Image _No response_ ### Error Logs ```bash n/a (Nothing listed in logs) ``` ### Is there an existing issue for this? - [x] I have searched the existing issues before opening this issue. - [x] I have provided all relevant details, including the specific game and Docker images I am using if this issue is related to running a server. - [x] I have checked in the Discord server and believe this is a bug with the software, and not a configuration issue with my specific system.

MrUnknownDE closed this issue

2026-04-05 19:45:16 +02:00

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main

redesign-amy

dependabot/composer/composer-a63f04cb24

transfer-queue

releases/v4.5.1

dependabot/npm_and_yarn/eslint-9.38.0

dependabot/npm_and_yarn/hcaptcha/react-hcaptcha-1.14.0

releases/v4.5.0

dependabot/npm_and_yarn/vitejs/plugin-react-swc-4.2.0

dependabot/npm_and_yarn/vite-7.1.12

dependabot/npm_and_yarn/browserslist-4.27.0

releases/v4.4.1

releases/v4.4.0

releases/v4.3.0

releases/v4.2.2

releases/v4.2.1

releases/v4.2.0

async-backups

releases/v4.1.0

releases/v4.0.0

multi-language

dependabot/npm_and_yarn/npm_and_yarn-34180670f1

subdomains

dev-old

dependabot/npm_and_yarn/eslint-plugin-prettier-5.5.4

elytra

startup-command

overhead-memory

amy/pyro-143-ui-redesign

naterfute/fix_unit_tests

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Reference: github/pyrodactyl#14