Newt loses connection to server and will only reconnect on service restart #1282

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opened 2026-04-05 18:43:20 +02:00 by MrUnknownDE · 0 comments

MrUnknownDE commented 2026-04-05 18:43:20 +02:00

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Originally created by @Ejmathewp on 7/3/2025

I am running Newt on a TrueNAS server, I have tried both through the app catalog as well as regular docker deployment and encounter this issue with either approach. At least once a day Newt will report:

newt  | INFO: 2025/07/02 14:27:32 Pinging [ip redacted]
newt  | INFO: 2025/07/02 14:27:33 Ping latency: 142.385859ms
newt  | INFO: 2025/07/02 14:28:02 Pinging [ip redacted]
newt  | WARN: 2025/07/02 14:28:12 Connection to server lost. Continuous reconnection attempts will be made.
newt  | WARN: 2025/07/02 14:28:12 Please check your internet connection and ensure the Pangolin server is online.
newt  | WARN: 2025/07/02 14:28:12 Newt will continue reconnection attempts automatically when connectivity is restored.
newt  | INFO: 2025/07/02 14:28:32 Pinging [ip redacted]
newt  | INFO: 2025/07/02 14:29:02 Pinging [ip redacted]
newt  | INFO: 2025/07/02 14:29:32 Pinging [ip redacted]
newt  | INFO: 2025/07/02 14:30:02 Pinging [ip redacted]
newt  | INFO: 2025/07/02 14:30:32 Pinging [ip redacted]

A connection is never re-established, but if I restart the container there is zero issue reconnecting.

The drop is not at a consistent time and there are no connection issues with any other services.

*Originally created by @Ejmathewp on 7/3/2025* I am running Newt on a TrueNAS server, I have tried both through the app catalog as well as regular docker deployment and encounter this issue with either approach. At least once a day Newt will report: ``` newt | INFO: 2025/07/02 14:27:32 Pinging [ip redacted] newt | INFO: 2025/07/02 14:27:33 Ping latency: 142.385859ms newt | INFO: 2025/07/02 14:28:02 Pinging [ip redacted] newt | WARN: 2025/07/02 14:28:12 Connection to server lost. Continuous reconnection attempts will be made. newt | WARN: 2025/07/02 14:28:12 Please check your internet connection and ensure the Pangolin server is online. newt | WARN: 2025/07/02 14:28:12 Newt will continue reconnection attempts automatically when connectivity is restored. newt | INFO: 2025/07/02 14:28:32 Pinging [ip redacted] newt | INFO: 2025/07/02 14:29:02 Pinging [ip redacted] newt | INFO: 2025/07/02 14:29:32 Pinging [ip redacted] newt | INFO: 2025/07/02 14:30:02 Pinging [ip redacted] newt | INFO: 2025/07/02 14:30:32 Pinging [ip redacted] ``` A connection is never re-established, but if I restart the container there is zero issue reconnecting. The drop is not at a consistent time and there are no connection issues with any other services.

MrUnknownDE closed this issue 2026-04-05 18:43:20 +02:00

MrUnknownDE added the stalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestalestale labels 2026-04-05 18:43:27 +02:00

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Reference: github/pangolin#1282