mirror of
https://github.com/OneUptime/oneuptime.git
synced 2026-04-06 00:32:12 +02:00
ea71c8bd75
- Added ManualAPI for manually triggering workflows via GET and POST requests. - Introduced WorkflowAPI for updating workflows with authorization checks. - Created documentation for JavaScript and Webhook components. - Established WorkflowFeatureSet to initialize routing and job processing. - Developed QueueWorkflow service for managing workflow queue operations. - Implemented RunWorkflow service to execute workflows with error handling and logging. - Added utility for loading component metadata dynamically.
678 lines
27 KiB
TypeScript
678 lines
27 KiB
TypeScript
import RunCron from "../../Utils/Cron";
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import { StatusPageApiRoute } from "Common/ServiceRoute";
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import Hostname from "Common/Types/API/Hostname";
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import Protocol from "Common/Types/API/Protocol";
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import URL from "Common/Types/API/URL";
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import Dictionary from "Common/Types/Dictionary";
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import EmailTemplateType from "Common/Types/Email/EmailTemplateType";
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import ObjectID from "Common/Types/ObjectID";
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import SMS from "Common/Types/SMS/SMS";
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import { EVERY_MINUTE } from "Common/Utils/CronTime";
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import DatabaseConfig from "Common/Server/DatabaseConfig";
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import IncidentService from "Common/Server/Services/IncidentService";
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import MailService from "Common/Server/Services/MailService";
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import ProjectCallSMSConfigService from "Common/Server/Services/ProjectCallSMSConfigService";
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import ProjectSMTPConfigService from "Common/Server/Services/ProjectSmtpConfigService";
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import SmsService from "Common/Server/Services/SmsService";
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import StatusPageResourceService from "Common/Server/Services/StatusPageResourceService";
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import StatusPageService, {
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Service as StatusPageServiceType,
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} from "Common/Server/Services/StatusPageService";
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import StatusPageSubscriberService from "Common/Server/Services/StatusPageSubscriberService";
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import StatusPageSubscriberNotificationTemplateService, {
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Service as StatusPageSubscriberNotificationTemplateServiceClass,
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} from "Common/Server/Services/StatusPageSubscriberNotificationTemplateService";
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import StatusPageSubscriberNotificationTemplate from "Common/Models/DatabaseModels/StatusPageSubscriberNotificationTemplate";
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import StatusPageSubscriberNotificationEventType from "Common/Types/StatusPage/StatusPageSubscriberNotificationEventType";
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import StatusPageSubscriberNotificationMethod from "Common/Types/StatusPage/StatusPageSubscriberNotificationMethod";
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import Markdown, { MarkdownContentType } from "Common/Server/Types/Markdown";
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import logger from "Common/Server/Utils/Logger";
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import Incident from "Common/Models/DatabaseModels/Incident";
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import StatusPage from "Common/Models/DatabaseModels/StatusPage";
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import StatusPageResource from "Common/Models/DatabaseModels/StatusPageResource";
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import StatusPageSubscriber from "Common/Models/DatabaseModels/StatusPageSubscriber";
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import StatusPageEventType from "Common/Types/StatusPage/StatusPageEventType";
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import StatusPageSubscriberNotificationStatus from "Common/Types/StatusPage/StatusPageSubscriberNotificationStatus";
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import IncidentFeedService from "Common/Server/Services/IncidentFeedService";
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import { IncidentFeedEventType } from "Common/Models/DatabaseModels/IncidentFeed";
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import { Blue500 } from "Common/Types/BrandColors";
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import SlackUtil from "Common/Server/Utils/Workspace/Slack/Slack";
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import MicrosoftTeamsUtil from "Common/Server/Utils/Workspace/MicrosoftTeams/MicrosoftTeams";
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import StatusPageResourceUtil from "Common/Server/Utils/StatusPageResource";
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RunCron(
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"Incident:SendNotificationToSubscribers",
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{ schedule: EVERY_MINUTE, runOnStartup: false },
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async () => {
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// First, mark incidents as Skipped if they should not be notified
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const incidentsToSkip: Array<Incident> = await IncidentService.findAllBy({
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query: {
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subscriberNotificationStatusOnIncidentCreated:
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StatusPageSubscriberNotificationStatus.Pending,
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shouldStatusPageSubscribersBeNotifiedOnIncidentCreated: false,
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},
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props: {
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isRoot: true,
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},
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skip: 0,
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select: {
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_id: true,
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},
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});
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logger.debug(
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`Found ${incidentsToSkip.length} incidents to mark as Skipped (subscribers should not be notified).`,
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);
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for (const incident of incidentsToSkip) {
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logger.debug(
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`Marking incident ${incident.id} as Skipped for subscriber notifications.`,
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);
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await IncidentService.updateOneById({
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id: incident.id!,
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data: {
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subscriberNotificationStatusOnIncidentCreated:
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StatusPageSubscriberNotificationStatus.Skipped,
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subscriberNotificationStatusMessage:
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"Notifications skipped as subscribers are not to be notified for this incident.",
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},
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props: {
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isRoot: true,
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ignoreHooks: true,
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},
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});
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logger.debug(
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`Incident ${incident.id} marked as Skipped for subscriber notifications.`,
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);
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}
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// get all scheduled events of all the projects.
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const incidents: Array<Incident> = await IncidentService.findAllBy({
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query: {
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subscriberNotificationStatusOnIncidentCreated:
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StatusPageSubscriberNotificationStatus.Pending,
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shouldStatusPageSubscribersBeNotifiedOnIncidentCreated: true,
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},
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props: {
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isRoot: true,
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},
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skip: 0,
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select: {
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_id: true,
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title: true,
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description: true,
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projectId: true,
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isVisibleOnStatusPage: true,
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monitors: {
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_id: true,
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},
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incidentSeverity: {
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name: true,
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},
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incidentNumber: true,
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incidentNumberWithPrefix: true,
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},
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});
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logger.debug(
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`Found ${incidents.length} incidents to notify subscribers for.`,
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);
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const host: Hostname = await DatabaseConfig.getHost();
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const httpProtocol: Protocol = await DatabaseConfig.getHttpProtocol();
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logger.debug(
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`Database host resolved as ${host.toString()} with protocol ${httpProtocol.toString()}.`,
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);
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for (const incident of incidents) {
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try {
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logger.debug(
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`Processing incident ${incident.id} (project: ${incident.projectId}) for subscriber notifications.`,
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);
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const incidentId: ObjectID = incident.id!;
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const projectId: ObjectID = incident.projectId!;
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const incidentNumberDisplay: string =
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incident.incidentNumberWithPrefix ||
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"#" + (incident.incidentNumber?.toString() || " - ");
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const incidentFeedText: string = `📧 **Subscriber Incident Created Notification Sent for [Incident ${incidentNumberDisplay}](${(await IncidentService.getIncidentLinkInDashboard(projectId, incidentId)).toString()})**:
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Notification sent to status page subscribers because this incident was created.`;
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if (!incident.monitors || incident.monitors.length === 0) {
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logger.debug(
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`Incident ${incident.id} has no monitors attached; marking subscriber notifications as Skipped.`,
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);
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await IncidentService.updateOneById({
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id: incident.id!,
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data: {
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subscriberNotificationStatusOnIncidentCreated:
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StatusPageSubscriberNotificationStatus.Skipped,
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subscriberNotificationStatusMessage:
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"No monitors are attached to this incident. Skipping notifications to subscribers.",
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},
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props: {
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isRoot: true,
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ignoreHooks: true,
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},
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});
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continue;
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}
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await IncidentService.updateOneById({
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id: incident.id!,
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data: {
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subscriberNotificationStatusOnIncidentCreated:
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StatusPageSubscriberNotificationStatus.InProgress,
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},
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props: {
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isRoot: true,
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ignoreHooks: true,
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},
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});
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logger.debug(
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`Incident ${incident.id} status set to InProgress for subscriber notifications.`,
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);
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if (!incident.isVisibleOnStatusPage) {
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logger.debug(
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`Incident ${incident.id} is not visible on status page; skipping subscriber notifications.`,
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);
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continue; // Do not send notification to subscribers if incident is not visible on status page.
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}
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// get status page resources from monitors.
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const statusPageResources: Array<StatusPageResource> =
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await StatusPageResourceService.findByMonitors({
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monitors: incident.monitors,
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select: {
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_id: true,
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displayName: true,
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statusPageId: true,
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statusPageGroupId: true,
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statusPageGroup: {
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name: true,
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},
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},
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});
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logger.debug(
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`Found ${statusPageResources.length} status page resources linked to incident ${incident.id}.`,
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);
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const statusPageToResources: Dictionary<Array<StatusPageResource>> = {};
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for (const resource of statusPageResources) {
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if (!resource.statusPageId) {
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continue;
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}
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if (!statusPageToResources[resource.statusPageId?.toString()]) {
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statusPageToResources[resource.statusPageId?.toString()] = [];
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}
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statusPageToResources[resource.statusPageId?.toString()]?.push(
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resource,
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);
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}
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logger.debug(
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`Incident ${incident.id} maps to ${Object.keys(statusPageToResources).length} status page(s) for notifications.`,
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);
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const statusPages: Array<StatusPage> =
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await StatusPageSubscriberService.getStatusPagesToSendNotification(
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Object.keys(statusPageToResources).map((i: string) => {
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return new ObjectID(i);
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}),
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);
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logger.debug(
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`Loaded ${statusPages.length} status page(s) for incident ${incident.id}.`,
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);
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for (const statuspage of statusPages) {
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try {
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if (!statuspage.id) {
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logger.debug(
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"Encountered a status page without an id; skipping.",
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);
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continue;
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}
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if (!statuspage.showIncidentsOnStatusPage) {
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logger.debug(
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`Status page ${statuspage.id} is configured to hide incidents; skipping notifications.`,
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);
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continue; // Do not send notification to subscribers if incidents are not visible on status page.
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}
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const subscribers: Array<StatusPageSubscriber> =
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await StatusPageSubscriberService.getSubscribersByStatusPage(
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statuspage.id!,
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{
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isRoot: true,
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ignoreHooks: true,
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},
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);
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const statusPageURL: string =
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await StatusPageService.getStatusPageURL(statuspage.id);
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const statusPageName: string =
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statuspage.pageTitle || statuspage.name || "Status Page";
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const statusPageIdString: string | null =
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statuspage.id?.toString() || statuspage._id?.toString() || null;
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const incidentDetailsUrl: string =
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incident.id && statusPageURL
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? URL.fromString(statusPageURL)
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.addRoute(`/incidents/${incident.id.toString()}`)
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.toString()
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: statusPageURL;
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logger.debug(
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`Status page ${statuspage.id} (${statusPageName}) has ${subscribers.length} subscriber(s).`,
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);
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// Send email to Email subscribers.
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const resourcesAffectedString: string =
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StatusPageResourceUtil.getResourcesGroupedByGroupName(
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statusPageToResources[statuspage._id!] || [],
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);
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logger.debug(
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`Resources affected for incident ${incident.id} on status page ${statuspage.id}: ${resourcesAffectedString}`,
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);
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// Fetch custom templates for this status page (if any)
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const [emailTemplate, smsTemplate, slackTemplate, teamsTemplate]: [
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StatusPageSubscriberNotificationTemplate | null,
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StatusPageSubscriberNotificationTemplate | null,
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StatusPageSubscriberNotificationTemplate | null,
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StatusPageSubscriberNotificationTemplate | null,
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] = await Promise.all([
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StatusPageSubscriberNotificationTemplateService.getTemplateForStatusPage(
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{
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statusPageId: statuspage.id!,
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eventType:
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StatusPageSubscriberNotificationEventType.SubscriberIncidentCreated,
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notificationMethod:
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StatusPageSubscriberNotificationMethod.Email,
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},
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),
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StatusPageSubscriberNotificationTemplateService.getTemplateForStatusPage(
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{
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statusPageId: statuspage.id!,
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eventType:
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StatusPageSubscriberNotificationEventType.SubscriberIncidentCreated,
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notificationMethod:
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StatusPageSubscriberNotificationMethod.SMS,
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},
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),
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StatusPageSubscriberNotificationTemplateService.getTemplateForStatusPage(
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{
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statusPageId: statuspage.id!,
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eventType:
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StatusPageSubscriberNotificationEventType.SubscriberIncidentCreated,
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notificationMethod:
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StatusPageSubscriberNotificationMethod.Slack,
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},
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),
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StatusPageSubscriberNotificationTemplateService.getTemplateForStatusPage(
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{
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statusPageId: statuspage.id!,
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eventType:
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StatusPageSubscriberNotificationEventType.SubscriberIncidentCreated,
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notificationMethod:
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StatusPageSubscriberNotificationMethod.MicrosoftTeams,
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},
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),
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]);
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// Prepare template variables for custom templates
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const templateVariables: Record<string, string> = {
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statusPageName: statusPageName,
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statusPageUrl: statusPageURL,
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detailsUrl: incidentDetailsUrl,
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resourcesAffected: resourcesAffectedString,
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incidentSeverity: incident.incidentSeverity?.name || " - ",
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incidentTitle: incident.title || "",
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incidentDescription: incident.description || "",
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};
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// Prepare SMS-specific template variables with plain text (no HTML/Markdown)
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const smsTemplateVariables: Record<string, string> = {
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...templateVariables,
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incidentDescription: Markdown.convertToPlainText(
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incident.description || "",
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),
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};
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for (const subscriber of subscribers) {
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try {
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if (!subscriber._id) {
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logger.debug(
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"Encountered a subscriber without an _id; skipping.",
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);
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continue;
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}
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const shouldNotifySubscriber: boolean =
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StatusPageSubscriberService.shouldSendNotification({
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subscriber: subscriber,
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statusPageResources:
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statusPageToResources[statuspage._id!] || [],
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statusPage: statuspage,
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eventType: StatusPageEventType.Incident,
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});
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if (!shouldNotifySubscriber) {
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logger.debug(
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`Skipping subscriber ${subscriber._id} based on preferences or filters.`,
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);
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continue;
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}
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const unsubscribeUrl: string =
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StatusPageSubscriberService.getUnsubscribeLink(
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URL.fromString(statusPageURL),
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subscriber.id!,
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).toString();
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logger.debug(
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`Prepared unsubscribe link for subscriber ${subscriber._id}.`,
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);
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// Add unsubscribeUrl to template variables
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const subscriberTemplateVariables: Record<string, string> = {
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...templateVariables,
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unsubscribeUrl: unsubscribeUrl,
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};
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if (subscriber.subscriberEmail) {
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// send email here.
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logger.debug(
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`Queueing email notification to subscriber ${subscriber._id} at ${subscriber.subscriberEmail}.`,
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);
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if (emailTemplate?.templateBody && statuspage.smtpConfig) {
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// Use custom template with BlankTemplate only when custom SMTP is configured
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const compiledBody: string =
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StatusPageSubscriberNotificationTemplateServiceClass.compileTemplate(
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emailTemplate.templateBody,
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subscriberTemplateVariables,
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);
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const compiledSubject: string = emailTemplate.emailSubject
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? StatusPageSubscriberNotificationTemplateServiceClass.compileTemplate(
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emailTemplate.emailSubject,
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subscriberTemplateVariables,
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)
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: "[Incident] " + incident.title || "";
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MailService.sendMail(
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{
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toEmail: subscriber.subscriberEmail,
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templateType: EmailTemplateType.BlankTemplate,
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vars: {
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body: compiledBody,
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},
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subject: compiledSubject,
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},
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{
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mailServer: ProjectSMTPConfigService.toEmailServer(
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statuspage.smtpConfig,
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),
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projectId: statuspage.projectId,
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statusPageId: statuspage.id!,
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incidentId: incident.id!,
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},
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).catch((err: Error) => {
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logger.error(err);
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});
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} else {
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// Use default hard-coded template
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MailService.sendMail(
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{
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toEmail: subscriber.subscriberEmail,
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templateType:
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EmailTemplateType.SubscriberIncidentCreated,
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vars: {
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statusPageName: statusPageName,
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statusPageUrl: statusPageURL,
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detailsUrl: incidentDetailsUrl,
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logoUrl:
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statuspage.logoFileId && statusPageIdString
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? new URL(httpProtocol, host)
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.addRoute(StatusPageApiRoute)
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.addRoute(`/logo/${statusPageIdString}`)
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.toString()
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: "",
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isPublicStatusPage: statuspage.isPublicStatusPage
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? "true"
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: "false",
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resourcesAffected: resourcesAffectedString,
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incidentSeverity:
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incident.incidentSeverity?.name || " - ",
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incidentTitle: incident.title || "",
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incidentDescription: await Markdown.convertToHTML(
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incident.description || "",
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MarkdownContentType.Email,
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),
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unsubscribeUrl: unsubscribeUrl,
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subscriberEmailNotificationFooterText:
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StatusPageServiceType.getSubscriberEmailFooterText(
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statuspage,
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),
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},
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subject: "[Incident] " + incident.title || "",
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},
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{
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mailServer: ProjectSMTPConfigService.toEmailServer(
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statuspage.smtpConfig,
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),
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projectId: statuspage.projectId,
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statusPageId: statuspage.id!,
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incidentId: incident.id!,
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},
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).catch((err: Error) => {
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logger.error(err);
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});
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}
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logger.debug(
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`Email notification queued for subscriber ${subscriber._id}.`,
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);
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}
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if (subscriber.subscriberPhone) {
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const phoneStr: string =
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subscriber.subscriberPhone.toString();
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const phoneMasked: string = `${phoneStr.slice(0, 2)}******${phoneStr.slice(-2)}`;
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logger.debug(
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`Queueing SMS notification to subscriber ${subscriber._id} at ${phoneMasked}.`,
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);
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// SMS-specific template variables with unsubscribe URL
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const subscriberSmsTemplateVariables: Record<string, string> =
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{
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...smsTemplateVariables,
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unsubscribeUrl: unsubscribeUrl,
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};
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|
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let smsMessage: string;
|
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if (smsTemplate?.templateBody && statuspage.callSmsConfig) {
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// Use custom template only when custom Twilio is configured
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smsMessage =
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StatusPageSubscriberNotificationTemplateServiceClass.compileTemplate(
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smsTemplate.templateBody,
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subscriberSmsTemplateVariables,
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);
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} else {
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// Use default hard-coded template
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smsMessage = `Incident ${incident.title || ""} (${incident.incidentSeverity?.name || "-"}) on ${statusPageName}. Impact: ${resourcesAffectedString}. Details: ${incidentDetailsUrl}. Unsub: ${unsubscribeUrl}`;
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}
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const sms: SMS = {
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message: smsMessage,
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to: subscriber.subscriberPhone,
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};
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// send sms here.
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SmsService.sendSms(sms, {
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projectId: statuspage.projectId,
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customTwilioConfig:
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ProjectCallSMSConfigService.toTwilioConfig(
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statuspage.callSmsConfig,
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),
|
|
statusPageId: statuspage.id!,
|
|
incidentId: incident.id!,
|
|
}).catch((err: Error) => {
|
|
logger.error(err);
|
|
});
|
|
logger.debug(
|
|
`SMS notification queued for subscriber ${subscriber._id}.`,
|
|
);
|
|
}
|
|
|
|
if (subscriber.slackIncomingWebhookUrl) {
|
|
logger.debug(
|
|
`Queueing Slack notification to subscriber ${subscriber._id} via incoming webhook.`,
|
|
);
|
|
|
|
let markdownMessage: string;
|
|
if (slackTemplate?.templateBody) {
|
|
// Use custom template
|
|
markdownMessage =
|
|
StatusPageSubscriberNotificationTemplateServiceClass.compileTemplate(
|
|
slackTemplate.templateBody,
|
|
subscriberTemplateVariables,
|
|
);
|
|
} else {
|
|
// Use default hard-coded template
|
|
markdownMessage = `## 🚨 Incident - ${incident.title || ""}
|
|
|
|
**Severity:** ${incident.incidentSeverity?.name || " - "}
|
|
|
|
**Resources Affected:** ${resourcesAffectedString}
|
|
|
|
**Description:** ${incident.description || ""}
|
|
|
|
[View Status Page](${statusPageURL}) | [Unsubscribe](${unsubscribeUrl})`;
|
|
}
|
|
|
|
// send Slack notification with markdown conversion
|
|
SlackUtil.sendMessageToChannelViaIncomingWebhook({
|
|
url: subscriber.slackIncomingWebhookUrl,
|
|
text: SlackUtil.convertMarkdownToSlackRichText(
|
|
markdownMessage,
|
|
),
|
|
}).catch((err: Error) => {
|
|
logger.error(err);
|
|
});
|
|
logger.debug(
|
|
`Slack notification queued for subscriber ${subscriber._id}.`,
|
|
);
|
|
}
|
|
|
|
if (subscriber.microsoftTeamsIncomingWebhookUrl) {
|
|
logger.debug(
|
|
`Queueing Microsoft Teams notification to subscriber ${subscriber._id} via incoming webhook.`,
|
|
);
|
|
|
|
let markdownMessage: string;
|
|
if (teamsTemplate?.templateBody) {
|
|
// Use custom template
|
|
markdownMessage =
|
|
StatusPageSubscriberNotificationTemplateServiceClass.compileTemplate(
|
|
teamsTemplate.templateBody,
|
|
subscriberTemplateVariables,
|
|
);
|
|
} else {
|
|
// Use default hard-coded template
|
|
markdownMessage = `## 🚨 Incident - ${incident.title || ""}
|
|
**Severity:** ${incident.incidentSeverity?.name || " - "}
|
|
**Resources Affected:** ${resourcesAffectedString}
|
|
**Description:** ${incident.description || ""}
|
|
[View Status Page](${statusPageURL}) | [Unsubscribe](${unsubscribeUrl})`;
|
|
}
|
|
|
|
// send Teams notification
|
|
MicrosoftTeamsUtil.sendMessageToChannelViaIncomingWebhook({
|
|
url: subscriber.microsoftTeamsIncomingWebhookUrl,
|
|
text: markdownMessage,
|
|
}).catch((err: Error) => {
|
|
logger.error(err);
|
|
});
|
|
logger.debug(
|
|
`Microsoft Teams notification queued for subscriber ${subscriber._id}.`,
|
|
);
|
|
}
|
|
} catch (err) {
|
|
logger.error(err);
|
|
}
|
|
}
|
|
} catch (err) {
|
|
logger.error(err);
|
|
}
|
|
}
|
|
|
|
logger.debug("Creating incident feed for subscriber notification");
|
|
|
|
await IncidentFeedService.createIncidentFeedItem({
|
|
incidentId: incident.id!,
|
|
projectId: incident.projectId!,
|
|
incidentFeedEventType:
|
|
IncidentFeedEventType.SubscriberNotificationSent,
|
|
displayColor: Blue500,
|
|
feedInfoInMarkdown: incidentFeedText,
|
|
workspaceNotification: {
|
|
sendWorkspaceNotification: false,
|
|
},
|
|
});
|
|
|
|
logger.debug("Incident Feed created");
|
|
|
|
// If we get here, the notification was successful
|
|
await IncidentService.updateOneById({
|
|
id: incident.id!,
|
|
data: {
|
|
subscriberNotificationStatusOnIncidentCreated:
|
|
StatusPageSubscriberNotificationStatus.Success,
|
|
subscriberNotificationStatusMessage:
|
|
"Notifications sent successfully to all subscribers",
|
|
},
|
|
props: {
|
|
isRoot: true,
|
|
ignoreHooks: true,
|
|
},
|
|
});
|
|
logger.debug(
|
|
`Incident ${incident.id} marked as Success for subscriber notifications.`,
|
|
);
|
|
} catch (err) {
|
|
// If there was an error, mark as failed
|
|
logger.error(err);
|
|
IncidentService.updateOneById({
|
|
id: incident.id!,
|
|
data: {
|
|
subscriberNotificationStatusOnIncidentCreated:
|
|
StatusPageSubscriberNotificationStatus.Failed,
|
|
subscriberNotificationStatusMessage:
|
|
err instanceof Error ? err.message : String(err),
|
|
},
|
|
props: {
|
|
isRoot: true,
|
|
ignoreHooks: true,
|
|
},
|
|
}).catch((error: Error) => {
|
|
logger.error(
|
|
`Failed to update incident ${incident.id} status after error: ${error.message}`,
|
|
);
|
|
});
|
|
}
|
|
}
|
|
},
|
|
);
|