Cannot read properties of undefined (reading '_id') error on Create Incident workflow when workflow is ran manually. #935

New Issue

MrUnknownDE · 2026-04-05T16:24:02+02:00

MrUnknownDE commented

2026-04-05 16:24:02 +02:00

Originally created by @sayzard on 6/2/2024

I am currently testing the OneUptime workflow, specifically connecting the output of the "On Create Incident" step to an API Post (JSON). However, I am encountering an issue where the process fails with the following error in the Runs & Logs:

Cannot read properties of undefined (reading '_id')

*Originally created by @sayzard on 6/2/2024* I am currently testing the OneUptime workflow, specifically connecting the output of the "On Create Incident" step to an API Post (JSON). However, I am encountering an issue where the process fails with the following error in the Runs & Logs: Cannot read properties of undefined (reading '_id') ![image](https://github.com/OneUptime/oneuptime/assets/31060041/609b874a-cc92-4c5a-91b1-d3cfe56efe01) ![image](https://github.com/OneUptime/oneuptime/assets/31060041/74bbd351-428d-4cab-83f1-cbc417e2d489) ![image](https://github.com/OneUptime/oneuptime/assets/31060041/60a06a59-74db-410c-9bd0-cea504d709ff)

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Reference: github/oneuptime#935