CNAME Cannot be Verified #722

New Issue

MrUnknownDE · 2026-04-05T16:22:20+02:00

MrUnknownDE commented

2026-04-05 16:22:20 +02:00

Originally created by @rezytijo on 9/1/2024

Describe the bug
CNAME Record on OneUptime cannot be Verified

To Reproduce
Steps to reproduce the behavior:

Go to Project Setting add Custom Domain and TXT Record on DNS Server to verify the domain, for this step i dont see any issue
Go to Status Pages >> Choose i status page add Custom Subdomain
Create CNAME Record in DNS and wait maybe 5 upto 3 days and try to Verify the custom subdomain

Screenshots

Deployment Type
self hosted (7.0.3010)

Additional context
Maybe because of wrong config.env
this example of my config.env

HOST=oneuptime.mydomain.com
# If you would like to attach status page to custom domains use this setting.
# For example, lets say you would like the status page to be hosted on status.yourcompany.com, then 
# 1. Create a A record in your DNS provider with the name "oneuptime.yourcompany.com" and value to Public IP of the server oneuptime is deployed on.
# 2. Set the STATUS_PAGE_CNAME_RECORD to "oneuptime.yourcompany.com"
# 3. Create CNAME record in your DNS provider with the name "status.yourcompany.com" and value "oneuptime.yourcompany.com"
STATUS_PAGE_CNAME_RECORD=oneuptime.mydomain.com

*Originally created by @rezytijo on 9/1/2024* **Describe the bug** CNAME Record on OneUptime cannot be Verified **To Reproduce** Steps to reproduce the behavior: 1. Go to Project Setting add Custom Domain and TXT Record on DNS Server to verify the domain, for this step i dont see any issue 2. Go to Status Pages >> Choose i status page add Custom Subdomain 3. Create CNAME Record in DNS and wait maybe 5 upto 3 days and try to Verify the custom subdomain **Screenshots** ![image](https://github.com/user-attachments/assets/786925f5-99b3-439e-9d68-20612fb3e00c) **Deployment Type** self hosted (7.0.3010) **Additional context** Maybe because of wrong config.env this example of my config.env ``` HOST=oneuptime.mydomain.com # If you would like to attach status page to custom domains use this setting. # For example, lets say you would like the status page to be hosted on status.yourcompany.com, then # 1. Create a A record in your DNS provider with the name "oneuptime.yourcompany.com" and value to Public IP of the server oneuptime is deployed on. # 2. Set the STATUS_PAGE_CNAME_RECORD to "oneuptime.yourcompany.com" # 3. Create CNAME record in your DNS provider with the name "status.yourcompany.com" and value "oneuptime.yourcompany.com" STATUS_PAGE_CNAME_RECORD=oneuptime.mydomain.com ```

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Reference: github/oneuptime#722