Support alphanumeric sender ID for SMS notifications #668

New Issue

MrUnknownDE · 2026-04-05T16:21:52+02:00

MrUnknownDE commented

2026-04-05 16:21:52 +02:00

Originally created by @HarukaMa on 9/24/2024

Is your feature request related to a problem? Please describe.
Twilio supports sending SMS from alphanumeric sender IDs to supported countries without having to buy a phone number. However, in OneUptime, the Twilio config only supports phone number as sender ID.

Describe the solution you'd like
Add a new config twilioSMSSenderID for SMS, so users can use alphanumeric sender IDs for SMS notifications. twilioPhoneNumber should still be used for phone call notifications.

Describe alternatives you've considered
I don't think there are easier alternatives for this.

Additional context
Twilio's API accepts alphanumeric sender ID in the From form field, so the API part doesn't need any changes. I tried to hack it by directly modifying the database, but as the database is controlled by ORM, it doesn't work.

*Originally created by @HarukaMa on 9/24/2024* **Is your feature request related to a problem? Please describe.** Twilio supports sending SMS from alphanumeric sender IDs to supported countries without having to buy a phone number. However, in OneUptime, the Twilio config only supports phone number as sender ID. **Describe the solution you'd like** Add a new config `twilioSMSSenderID` for SMS, so users can use alphanumeric sender IDs for SMS notifications. `twilioPhoneNumber` should still be used for phone call notifications. **Describe alternatives you've considered** I don't think there are easier alternatives for this. **Additional context** Twilio's API accepts alphanumeric sender ID in the `From` form field, so the API part doesn't need any changes. I tried to hack it by directly modifying the database, but as the database is controlled by ORM, it doesn't work.

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Reference: github/oneuptime#668