Enable customers to receive Status Page updates via Slack #462

New Issue

MrUnknownDE · 2026-04-05T16:19:54+02:00

MrUnknownDE commented

2026-04-05 16:19:54 +02:00

Originally created by @chukaofili on 5/30/2025

Is your feature request related to a problem? Please describe.
Many of our customers rely on Slack or other internal communication tools for team updates. Currently, they can only subscribe to our status updates via SMS or email, which doesn't integrate well with their existing workflows. This leads to missed updates or extra steps to relay information internally.

Describe the solution you'd like
We’d like to offer the ability for customers to subscribe to status updates via Slack. Ideally, they could configure a Slack webhook or integration to receive real-time incident and maintenance notifications directly in a selected channel.

Describe alternatives you've considered
Some customers have tried forwarding email notifications to Slack manually or using third-party middleware like Zapier, but these workarounds are brittle and introduce delays or formatting issues.

Additional context
This feature would enhance visibility for teams already using Slack and reduce friction in incident communication. It aligns with common SaaS notification patterns and could increase engagement with our status platform.

*Originally created by @chukaofili on 5/30/2025* **Is your feature request related to a problem? Please describe.** Many of our customers rely on Slack or other internal communication tools for team updates. Currently, they can only subscribe to our status updates via SMS or email, which doesn't integrate well with their existing workflows. This leads to missed updates or extra steps to relay information internally. **Describe the solution you'd like** We’d like to offer the ability for customers to subscribe to status updates via Slack. Ideally, they could configure a Slack webhook or integration to receive real-time incident and maintenance notifications directly in a selected channel. **Describe alternatives you've considered** Some customers have tried forwarding email notifications to Slack manually or using third-party middleware like Zapier, but these workarounds are brittle and introduce delays or formatting issues. **Additional context** This feature would enhance visibility for teams already using Slack and reduce friction in incident communication. It aligns with common SaaS notification patterns and could increase engagement with our status platform.

MrUnknownDE closed this issue

2026-04-05 16:19:54 +02:00

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Reference: github/oneuptime#462