Bug: Monitor remains permanently disabled if you delete an active incident before resolving it #1614

New Issue

MrUnknownDE · 2026-04-05T16:29:51+02:00

MrUnknownDE commented

2026-04-05 16:29:51 +02:00

Originally created by @angrygreenfrogs on 9/22/2023

Describe the bug
If you delete an incident before resolving it, the related monitor will remain disabled with the message "This monitor is disabled - We are not monitoring this monitor since it is disabled because of an active incident. To enable active monitoring, please resolve the incident." and seemingly no way to resolve the problem.

To Reproduce
Steps to reproduce the behavior:

Create a "Website" monitor
Manually create an incident (I chose "Critical")
Select the monitor as being affected with status to Degraded
Delete the incident without resolving it
Open the monitor again and notice the above error

Expected behavior
Deleting an incident should be equivalent to resolving it/undoing the effects from having an active incident.

Screenshots
If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

OS: Windows
Browser Chrome
Version 116.0.5845.188

Additional context
N/A

*Originally created by @angrygreenfrogs on 9/22/2023* **Describe the bug** If you delete an incident before resolving it, the related monitor will remain disabled with the message "This monitor is disabled - We are not monitoring this monitor since it is disabled because of an active incident. To enable active monitoring, please resolve the incident." and seemingly no way to resolve the problem. **To Reproduce** Steps to reproduce the behavior: 1. Create a "Website" monitor 2. Manually create an incident (I chose "Critical") 3. Select the monitor as being affected with status to Degraded 4. Delete the incident without resolving it 5. Open the monitor again and notice the above error **Expected behavior** Deleting an incident should be equivalent to resolving it/undoing the effects from having an active incident. **Screenshots** If applicable, add screenshots to help explain your problem. **Desktop (please complete the following information):** - OS: Windows - Browser Chrome - Version 116.0.5845.188 **Additional context** N/A

MrUnknownDE closed this issue

2026-04-05 16:29:51 +02:00

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Reference: github/oneuptime#1614