Custom domain - cannot load certificate #1431

New Issue

MrUnknownDE · 2026-04-05T16:27:22+02:00

MrUnknownDE commented

2026-04-05 16:27:22 +02:00

Originally created by @Semetra22 on 11/24/2023

Describe the bug
Added custom domain for statuspage. After verification the statuspage ist not reachable via custom domain 502 Bad Gateway.

To Reproduce
Steps to reproduce the behavior:

Added custom domain
verified custom domain via txt entry
Added CNAME for statuspage
waited for cname to become active
when opening the domain a 502 Bad Gateway error is shown

Log-File states:

[error] 43#43: *1660 cannot load certificate "/etc/nginx/certs/StatusPageCerts/.crt": BIO_new_file() failed (SSL: error:80000002:system library::No such file or directory:calling fopen(/etc/nginx/certs/StatusPageCerts/.crt, r) error:10000080:BIO routines::no such file) while SSL handshaking

Expected behavior
Statuspage should be reachable via custom domain and presented as expected.

Screenshots
If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

OS: Windows 11
Browser: Chrome
Version: 119.0.6045.160

Additional context

*Originally created by @Semetra22 on 11/24/2023* **Describe the bug** Added custom domain for statuspage. After verification the statuspage ist not reachable via custom domain 502 Bad Gateway. **To Reproduce** Steps to reproduce the behavior: 1. Added custom domain 2. verified custom domain via txt entry 3. Added CNAME for statuspage 4. waited for cname to become active 5. when opening the domain a 502 Bad Gateway error is shown Log-File states: ``` [error] 43#43: *1660 cannot load certificate "/etc/nginx/certs/StatusPageCerts/.crt": BIO_new_file() failed (SSL: error:80000002:system library::No such file or directory:calling fopen(/etc/nginx/certs/StatusPageCerts/.crt, r) error:10000080:BIO routines::no such file) while SSL handshaking ``` **Expected behavior** Statuspage should be reachable via custom domain and presented as expected. **Screenshots** If applicable, add screenshots to help explain your problem. **Desktop (please complete the following information):** - OS: Windows 11 - Browser: Chrome - Version: 119.0.6045.160 **Additional context**

MrUnknownDE closed this issue

2026-04-05 16:27:22 +02:00

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Reference: github/oneuptime#1431