7 Commits

Author SHA1 Message Date
Nawaz Dhandala
c91c653d9c feat: Add metrics for postmortem completion time and severity changes in IncidentService 2026-03-27 10:49:35 +00:00
Nawaz Dhandala
71ea76ee62 feat: Implement Incident SLA Management System
- Added IncidentSlaStatus enum to define SLA status values.
- Created IncidentSlaRulesPage component for managing SLA rules, including documentation and configuration options.
- Developed IncidentViewSla component to display SLA status and deadlines for incidents.
- Implemented CheckSlaBreaches job to monitor SLA breaches and send notifications.
- Created SendNoteReminders job to automate internal and public note reminders based on SLA rules.
2026-01-30 13:03:48 +00:00
Simon Larsen
5dc6ab6bb2 Update Alert and Incident metric type strings to use hyphens for consistency 2024-12-04 13:23:16 +00:00
Simon Larsen
adf92f3dc9 Add Alert and Incident metric types, enhance Metric model, and improve error logging in services 2024-12-04 13:02:17 +00:00
Simon Larsen
c9fba43d05 add custom field plan. 2023-02-28 12:25:04 +00:00
Simon Larsen
9b1de444d4 fix models 2022-04-30 11:57:20 +01:00
Simon Larsen
a04186804b fix models 2022-04-29 22:38:55 +01:00