Unable to upload pictures to device types #1483

New Issue

MrUnknownDE · 2026-04-06T02:17:31+02:00

MrUnknownDE commented

2026-04-06 02:17:31 +02:00

Originally created by @xspike62x on 8/9/2025

Deployment Type

Self-hosted

NetBox Version

v4.3.5

Python Version

3.12

Steps to Reproduce

Edit device type
Select file for upload
Save

Docker Compose Volume section:

volumes:
  - type: volume
    source: netbox_data
    target: /etc/netbox/config
    volume:
      subpath: config
      nocopy: true
  - type: volume
    source: netbox_data
    target: /opt/netbox/netbox/media
    volume:
      subpath: media
      nocopy: true
  - type: volume
    source: netbox_data
    target: /opt/netbox/netbox/reports
    volume:
      subpath: reports
      nocopy: true
  - type: volume
    source: netbox_data
    target: /opt/netbox/netbox/scripts
    volume:
      subpath: scripts
      nocopy: true

Expected Behavior

File is stored successful in media folder for devie-types

Observed Behavior

A file permission error was detected while processing this request. Common causes include the following:

Insufficient write permission to the media root. The configured media root is . Ensure that the user NetBox runs as has access to write files to all locations within this path.

The complete exception is provided below:

[Errno 13] Permission denied: '/etc/netbox/media'

Python version: 3.12.3
NetBox version: 4.3.5-Docker-3.3.0
Plugins: None installed

If further assistance is required, please post to the NetBox discussion forum on GitHub.

*Originally created by @xspike62x on 8/9/2025* ### Deployment Type Self-hosted ### NetBox Version v4.3.5 ### Python Version 3.12 ### Steps to Reproduce 1. Edit device type 2. Select file for upload 3. Save Docker Compose Volume section: volumes: - type: volume source: netbox_data target: /etc/netbox/config volume: subpath: config nocopy: true - type: volume source: netbox_data target: /opt/netbox/netbox/media volume: subpath: media nocopy: true - type: volume source: netbox_data target: /opt/netbox/netbox/reports volume: subpath: reports nocopy: true - type: volume source: netbox_data target: /opt/netbox/netbox/scripts volume: subpath: scripts nocopy: true ### Expected Behavior File is stored successful in media folder for devie-types ### Observed Behavior A file permission error was detected while processing this request. Common causes include the following: Insufficient write permission to the media root. The configured media root is . Ensure that the user NetBox runs as has access to write files to all locations within this path. The complete exception is provided below: <class 'PermissionError'> [Errno 13] Permission denied: '/etc/netbox/media' Python version: 3.12.3 NetBox version: 4.3.5-Docker-3.3.0 Plugins: None installed If further assistance is required, please post to the NetBox discussion forum on GitHub.

MrUnknownDE closed this issue

2026-04-06 02:17:31 +02:00

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Branches Tags

main

21455-sql-indexes-audit

21357-register-model-actions

feature

20924-plugin-ui-components

21766-improve-test-coverage-for-sortable-table-columns

21157-export-template-public-models

21025-pre-render-config-contexts

21364-swagger

feature-ip-prefix-link

20911-dropdown-3

fix_module_substitution

21160-filterset

20911-dropdown-2

20044-elevation-stuck-lightmode

7604-filter-modifiers-v3

20660-script-load

19724-graphql

14884-script

19720-macaddress-interface-generic-relation

fix-19669-api-image-download

7604-filter-modifiers

19275-fixes-interface-bulk-edit

fix-17794-get_field_value_return_list

11507-show-aggregate-and-rir-on-api

9583-add_column_specific_search_field_to_tables

No Label netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox netbox

1 Participants

Notifications

Due Date

No due date set.

Dependencies

No dependencies set.

Reference: github/netbox#1483