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Hetzner Snapshot creation issues #73
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Reference: github/cloudpanel-ce#73
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Originally created by @robinvdheide on 7/7/2025
CloudPanel version(s) affected
v2.5.1
Description
I've run into issues with the automatic snapshot creation future and also with manual snapshot creations. This could also be something that has changed/deprecated in the Hetzner API.
It's giving me this error: An error has occurred, error message: Client error: POST https://api.hetzner.cloud/v1/servers/{anonimysed}/actions/create_image resulted in a 422 Unprocessable Entity response: { "error": { "code": "invalid_input", "message": "invalid input: unknown field name 'labelkey'", "details": { (truncated...)
is it possible that the change on Hetzners end with their Cloud or an update on the API on their end is causing this issue? Or has anyone else had similar issues?
I also can't create snapshots via my cloud accounts, they keep on "hanging". The issue started roughly 21 hours ago. Is there anything misconfigured perhaps?
How to reproduce
Go to admin area in Cloudpanel, automatic backups have not been made, try to create a manual snapshot. Get back this error:
Client error: POST https://api.hetzner.cloud/v1/servers/{anonimysed}/actions/create_image resulted in a 422 Unprocessable Entity response: { "error": { "code": "invalid_input", "message": "invalid input: unknown field name 'labelkey'", "details": { (truncated...)
Try to log into Hetzner Cloud control panel, try to create a snapshot there. Stuck for already 2 hours.
Possible Solution
Label field, or Hetzner sided error. Wanted to report this bug to try to keep track of the solution. While writing this and after reporting it to Hetzner after 2 hours the snapshot suddenly has made some progress. Just FYI, the issue from the cloudpanel side is still there ;)
An error has occurred, error message: Client error:
POST https://api.hetzner.cloud/v1/servers/{redacted}/actions/create_imageresulted in a422 Unprocessable Entityresponse: { "error": { "code": "invalid_input", "message": "invalid input: unknown field name 'labelkey'", "details": { (truncated...)Additional Context
It's always worked perfectly in the past ;)