Unable to view the files and folders in the site root folder. #371

New Issue

MrUnknownDE · 2026-04-05T20:27:15+02:00

MrUnknownDE commented

2026-04-05 20:27:15 +02:00

Originally created by @anishsoftnet on 7/22/2023

CloudPanel version(s) affected

2.3.1

Description

Dear CP Support,

Whenever we create a new site, unable to see or view the new files we creating or drag-dropping or adding over FileZila/ SFTP.

I have created a file by "Add New" button, unable to see that.
Created couple of folders by the same method, it shows in the Tree area but have not seen in the main window.
I have added files through the FileZilla/ SFTP, but the result is same. (I wanted to extract a Zip file to move a site to Cloud Panel)
Updated the CloudPanel to the latest version 2.3.1.
As suggested in the document, we reset the files and folders permission by clpctl system:permissions:reset --directories=770 --files=660 --path=.

Kindly advice, what more should I do to resolve this issue?
I have raised this issue over Discord, unfortunately there is no proper solution.

Thank you so much,

How to reproduce

I am a new developer, looking for a proper advice from the CloudPanel team.

Possible Solution

No response

Additional Context

No response

*Originally created by @anishsoftnet on 7/22/2023* ### CloudPanel version(s) affected 2.3.1 ### Description Dear CP Support, Whenever we create a new site, **unable to see or view the new files** we creating or drag-dropping or adding over FileZila/ SFTP. 1. I have created a file by "Add New" button, unable to see that. 2. Created couple of folders by the same method, it shows in the Tree area but have not seen in the main window. 3. I have added files through the FileZilla/ SFTP, but the result is same. (I wanted to extract a Zip file to move a site to Cloud Panel) 4. Updated the CloudPanel to the latest version 2.3.1. 5. As suggested in the document, we reset the files and folders permission by `clpctl system:permissions:reset --directories=770 --files=660 --path=.` Kindly advice, what more should I do to resolve this issue? I have raised this issue over Discord, unfortunately there is no proper solution. Thank you so much, ### How to reproduce I am a new developer, looking for a proper advice from the CloudPanel team. ### Possible Solution _No response_ ### Additional Context _No response_

MrUnknownDE closed this issue

2026-04-05 20:27:15 +02:00

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Reference: github/cloudpanel-ce#371