Redis Stopped in CloudPanel #232

New Issue

MrUnknownDE · 2026-04-05T20:26:04+02:00

MrUnknownDE commented

2026-04-05 20:26:04 +02:00

Originally created by @TheMukeshPatel on 5/30/2024

CloudPanel version(s) affected

2.4.2

Description

The Redis is showing "Stopped" after upgrading to the latest version. Even unable to start when we reboot system or sudo systemctl start redis-server command

On run sudo systemctl status redis-server command, I got this -

redis-server.service
Loaded: masked (Reason: Unit redis-server.service is masked.)
Active: inactive (dead)

How to reproduce

CloudPanel > Admin Area > Instance > Redis Stopped

Possible Solution

I solved it after running these -

Unmask the service:
sudo systemctl unmask redis-server
Start the service:
sudo systemctl start redis-server
Enable the service to start on boot:
sudo systemctl enable redis-server
Check the status of the service:
sudo systemctl status redis-server

Additional Context

No response

*Originally created by @TheMukeshPatel on 5/30/2024* ### CloudPanel version(s) affected 2.4.2 ### Description The Redis is showing "Stopped" after upgrading to the latest version. Even unable to start when we reboot system or `sudo systemctl start redis-server` command On run `sudo systemctl status redis-server` command, I got this - ``` redis-server.service Loaded: masked (Reason: Unit redis-server.service is masked.) Active: inactive (dead) ``` ### How to reproduce CloudPanel > Admin Area > Instance > Redis Stopped ### Possible Solution I solved it after running these - 1. Unmask the service: `sudo systemctl unmask redis-server ` 2. Start the service: `sudo systemctl start redis-server ` 3. Enable the service to start on boot: `sudo systemctl enable redis-server ` 4. Check the status of the service: `sudo systemctl status redis-server` ### Additional Context _No response_

MrUnknownDE closed this issue

2026-04-05 20:26:04 +02:00

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Reference: github/cloudpanel-ce#232