[Bug] 401 Unauthorized "Invalid Username/Email or Password" (Even though the credentials are correct) #984

New Issue

MrUnknownDE · 2026-04-05T16:40:48+02:00

MrUnknownDE commented

2026-04-05 16:40:48 +02:00

Originally created by @GODZILLA6337 on 9/29/2023

Describe the bug
Everytime I go to login it always gives me the 401 Unauthorized error even though my credentials are correct. I've quadruple checked them front to back. This has been going on for some time.

To Reproduce
Steps to reproduce the behavior:

Go to Login Screen
Enter Credentials
Hit Login
Error appears below on bottom left
_401 Unauthorized
""Invalid Username/Email or Password""
"auth/user"

Expected behavior
Being able to log in and use the software after not being able to for a long time.

What version you are running
Version Latest 2023.09.18
Also tried the Nightly Build 2023-09-24T14.02-c37ac54

I made a report about this awhile back like a year ago and there wasn't much help and it got closed so it was never resolved.
I distinctly recall one of the last entries in the support thread being some idjit with no prior experience (not that I have any either) giving extremely useless advice somewhere along the lines of recommending I re-install or turn it off and back on as If I hadn't already tried those fixes. (Apologies for the mini rant)

*Originally created by @GODZILLA6337 on 9/29/2023* **Describe the bug** Everytime I go to login it always gives me the 401 Unauthorized error even though my credentials are correct. I've quadruple checked them front to back. This has been going on for some time. **To Reproduce** Steps to reproduce the behavior: 1. Go to Login Screen 2. Enter Credentials 3. Hit Login 4. Error appears below on bottom left _401 Unauthorized "\"Invalid Username/Email or Password\"" "auth/user" **Expected behavior** Being able to log in and use the software after not being able to for a long time. **What version you are running** Version Latest 2023.09.18 Also tried the Nightly Build 2023-09-24T14.02-c37ac54 I made a report about this awhile back like a year ago and there wasn't much help and it got closed so it was never resolved. I distinctly recall one of the last entries in the support thread being some idjit with no prior experience (not that I have any either) giving extremely useless advice somewhere along the lines of recommending I re-install or turn it off and back on as If I hadn't already tried those fixes. (Apologies for the mini rant) ![image](https://github.com/vrcx-team/VRCX/assets/66243273/2027a3fc-32c1-4f4c-999f-5be15fc90152) ![image](https://github.com/vrcx-team/VRCX/assets/66243273/a6e5f04b-4ccf-4e23-bd44-92bf93d04dac) ![image](https://github.com/vrcx-team/VRCX/assets/66243273/7e66fcfc-bc25-4043-8436-d820e32ef1ad)

MrUnknownDE closed this issue

2026-04-05 16:40:48 +02:00

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Reference: github/VRCX#984