How to debug connections #334

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MrUnknownDE · 2026-04-05T16:17:25+02:00

MrUnknownDE commented

2026-04-05 16:17:25 +02:00

Originally created by @jhofker on 7/28/2025

Thanks for building this! I have a couple ISP-provided email accounts that I need to archive ahead of them disappearing forever, so this is great.

I'm trying to add one of them to get started, using the same email, password, and url I use to sign in to the Mail app on my computer. I manually set port 993 when adding the connection.

[1] packages/backend start: Failed to verify IMAP connection: Error: Failed to receive greeting from server in required time. Maybe should use TLS?
[1] packages/backend start:     at Timeout._onTimeout (/app/node_modules/.pnpm/imapflow@1.0.191/node_modules/imapflow/lib/imap-flow.js:1519:31)
[1] packages/backend start:     at listOnTimeout (node:internal/timers:588:17)
[1] packages/backend start:     at process.processTimers (node:internal/timers:523:7) {
[1] packages/backend start:   code: 'GREETING_TIMEOUT',
[1] packages/backend start:   details: { greetingTimeout: 16000 }
[1] packages/backend start: }

Are there settings or options to allow digging more deeply into what's going wrong when connection?

*Originally created by @jhofker on 7/28/2025* Thanks for building this! I have a couple ISP-provided email accounts that I need to archive ahead of them disappearing forever, so this is great. I'm trying to add one of them to get started, using the same email, password, and url I use to sign in to the Mail app on my computer. I manually set port 993 when adding the connection. ``` [1] packages/backend start: Failed to verify IMAP connection: Error: Failed to receive greeting from server in required time. Maybe should use TLS? [1] packages/backend start: at Timeout._onTimeout (/app/node_modules/.pnpm/imapflow@1.0.191/node_modules/imapflow/lib/imap-flow.js:1519:31) [1] packages/backend start: at listOnTimeout (node:internal/timers:588:17) [1] packages/backend start: at process.processTimers (node:internal/timers:523:7) { [1] packages/backend start: code: 'GREETING_TIMEOUT', [1] packages/backend start: details: { greetingTimeout: 16000 } [1] packages/backend start: } ``` Are there settings or options to allow digging more deeply into what's going wrong when connection?

MrUnknownDE closed this issue

2026-04-05 16:17:25 +02:00

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Reference: github/OpenArchiver#334